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Old 05-02-2001, 05:55 PM   #1
xneilj
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TiVo Programme Listings/Schedule Errors (No discussions here please)

Please use this thread to inform TiVo about problems you have found with the guide data (wrong programme listed, incorrect description, etc.)

Problems with your channel lineup should be reported in this thread.

When recording a problem, please provide all the following information:

Callsign:
Programme Name:
Date/Time:
Problem:


Note that old reports (at least a month) may be archived to this thread to make this main thread less cluttered and easier to read. Recent non-listing issue (or discussion) posts may also be moved here.

Please keep this thread factual and start a separate thread for discussions.

Last edited by ozsat : 02-23-2005 at 02:20 PM.
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Old 09-26-2006, 02:22 PM   #2
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Quote:
Originally Posted by pmk
It does appear the data is better this week so someone maybe listening. The only mistake I can find is Saturday 05:30 Talking Movies (BBC News 24 and BBC1) is wrong it is actually Climate Refugees.
Interesting that this has now started to right itself all on its own before ozsat launched this as an official issue with his Tribune contacts.

I suppose its not beyond the bounds of possibility that certain people at Tribune are subscribed to this thread and keep an eye on it to spot more serious customer discontent before things get too far out of hand. They then perhaps choose not to reply because that would obviously then leave them open to even higher expectations and people thinking they would get a firm Tribune reply on each and every EPG issue that is logged in this thread.

Well Tribune if you are reading this then many UK Tivo Sky platform users really would like the lack of data for the movie channels Zone Thriller, TrueMovies, TrueMovies2, Movies4Men and ActionMax sorted out before someone has to make a big deal about it somewhere else. ZoneThriller is now in the same stable as ZoneHorror and Zone Reality and Zone Reality Extra which you do get data for and have done for ages so there really can't be any excuse for not persuading someone in the listings department at Zone to sort out also supplying the EPG data for the Zone Thriller channel.

The addition of EPG data for the other Movies channels mentioned in the Sky EPG would also be greatly appreciated. They are all in the 330-340 channel number range.
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Old 09-27-2006, 05:12 AM   #3
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I see that Sky channel 165 Bonanza Tv is yet another low numbered new Sky Free to Air channel showing real television programs that Tivo UK/Tribune is failing to properly support in the Tivo UK EPG presumably on the alleged basis that the channel is not willing to furnish it with program listings? Yet like all the other FTA channels showing normal programs for which Tivo has no EPG data Tribune expects us to believe they will not supply data to it, even though there are full program listings in the Sky EPG for all these classic shows of the 1950s.

Tribune please note that I am about to email the Managing Directors of all these channels to confirm if it is indeed their wish that Sky should have their program listings but Tribune should not.

Or does Sky now have a new anti competitive agreement with all new FTA channels that are listed in the Sky EPG that prevents the channels concerned letting their listings being supplied to any other program listing agencies supplying data to UK based customers?
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Old 09-27-2006, 05:35 AM   #4
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Quote:
Originally Posted by Pete77
Tribune please note that I am about to email the Managing Directors of all these channels to confirm if it is indeed their wish that Sky should have their program listings but Tribune should not.
As I uderstand it, each channel is responsible for it's own EPG data (ie nothing to do with Sky themselves) and can be fined by Sky if it's not kept up-to-date; ie a late-running schedule is not updated.

Unless someone would like to correct me, of course

Quote:
Or does Sky now have a new anti competitive agreement with all new FTA channels that are listed in the Sky EPG that prevents the channels concerned letting their listings being supplied to any other program listing agencies supplying data to UK based customers?
No, but it wouldn't much of a shock if they did
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Old 09-27-2006, 05:48 AM   #5
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Originally Posted by cwaring
No, but it wouldn't much of a shock if they did
Would seem to me a very real danger with the BBC and ITV threatening to actively market their own Freesat product. One can just imagine these channels having no EPG on the BBC/ITV product and thus it seeming inferior to Sky.

I find it odd that Tribune has EPG listings for all the older Sky EPG listed FTA stations but not most of the more recent non major ones. I strongly suspect this has nothing at all to do with willingness of the channels to provide data and everything to do with Tribune not wanting to increase the workload involved in supporting their Tivo contract.

As long as no one complains loudly enough Tribune will carry on trying to get away with not providing the listings for these more recent FTA channels with real tv programs on them.
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Old 09-28-2006, 04:23 AM   #6
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Maybe a bit late but noticed:

Callsign: BBC2
Programme Name: Gardener's World
Date/Time: Fridays 8:30pm
Problem: Existing season pass not picking up next 2 week's programme
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Old 09-29-2006, 03:04 PM   #7
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Probably too late really.

Callsign: Trouble
Programme Name: That 70's Show
Date/Time: Friday 5:30pm
Problem: Just got back from a week away and found my FROSP has recorded a week of My Wife and Kids when TiVo thought it was a new series of That 70's show.

There appear to be hundreds of upcoming episodes but does anybody know if there is really a new season showing and if so at what times? I have lost confidence in Trouble's Guide Data now.
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Old 09-29-2006, 05:51 PM   #8
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Too late now, but for future reference....

Platform: Telewest
Channel: Bravo 2
Time/Date: 10pm 29/09/06 (ie NOW!)

From Tivo
Name: The Firm
Description: A law-school graduate uncovers a sinister secret about the Tennessee firm that made him an offer he couldn't refuse.
Year 1993
Actors Tom Cruise, Jeanne Tripplehorn, Gene Hackman, Holly Hunter, Ed Harris, Hal Holbrook, Terry Kinney, Wilford Brimley, David Strathairn, Gary Busey, Steven Hill, Tobin Bell, Barbara Garrick, Jerry Hardin, Paul Calderon, Jerry Weintraub, Karina Lombard, John Beal, Sullivan Walker

From DigiGuide:
FILM: The Firm
On: Bravo 2 (154)
Date: Friday 29th September 2006
Time: 22:00 to 23:20 (1 hour and 20 minutes long)
Disturbing drama about a seemingly respectable estate agent who leads a double life as the head of a vicious, well-organised gang of football hooligans. When 'the Firm' decide to confront a rival gang, it ends in tragedy.
(Made For TV, 1988, 18, 3 Star)
Director: Alan Clarke
Starring: Gary Oldman, Lesley Manville, Philip Davis, Andrew Wilde, Charles Lawson, William Vanderpuye

DG is correct and Tivo is not Been waiting weeks for this too.

Admittedly, it's not the sort of thing that Bravo2 would show (a top US film) but I didn't really take any notice of which channel it was on
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Old 09-29-2006, 06:05 PM   #9
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Quote:
Originally Posted by cwaring
DG is correct and Tivo is not Been waiting weeks for this too.

Admittedly, it's not the sort of thing that Bravo2 would show (a top US film) but I didn't really take any notice of which channel it was on
The Firm being shown by Bravo2 about the estate agent still sounds quite interesting. Couldn't you watch that instead?

Now is this Bravo2's fault or is it Tribune's

Prior to this incident you would have assured me it was bound to be all Bravo2's fault and that Tribune never erred if only they were given the correct data?

But if so then how come Digiguide has got the correct program details for the right The Firm. Also which The Firm is the Telewest EPG currently showing?
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Old 09-29-2006, 06:46 PM   #10
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Quote:
Originally Posted by Pete77
Now is this Bravo2's fault or is it Tribune's
Beats the heck outta me

Quote:
Prior to this incident you would have assured me it was bound to be all Bravo2's fault and that Tribune never erred if only they were given the correct data?
Erm.. no. I have never said that Tribune were perfect. This is a different problem. One wrong programme as opposed to whole schedules missing. Not the same thing at all

Quote:
But if so then how come Digiguide has got the correct program details for the right The Firm.
I'm guessing it was a smple (if rather annoying) database error.

Quote:
Also which The Firm is the Telewest EPG currently showing?
Actually, I never thought to check! Haven't used the standard TW EPG in years; my recent time with TVDrive not withstanding Too late now.
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Old 09-29-2006, 07:28 PM   #11
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Originally Posted by cwaring
Actually, I never thought to check! Haven't used the standard TW EPG in years; my recent time with TVDrive not withstanding Too late now.
What you mean you can't go back and look at programs that have shown in the last 24 hours like you can with a Tivo. Even then I get annoyed because Tivo won't let me set a Season Pass for shows in that past 24 hours list.

Looks another reason why you will have to hang on to the Tivo then Carl.
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Old 09-30-2006, 04:00 AM   #12
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Quote:
Originally Posted by Pete77
Looks another reason why you will have to hang on to the Tivo then Carl.
Like I need any other reasons
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Old 09-30-2006, 05:37 AM   #13
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Quote:
Originally Posted by cwaring
Like I need any other reasons
But I thought that only the other day I heard you extolling the ways of Satan and saying your TvDrive box did pretty much everything you requied it to do pretty competently.

Perhaps you can highlight the deficiencies of your 3 tuner TvDrive that will also mean you still need to run a Tivo too? I suppose Tivoweb and remote access would come up as a starter? Any chance that Tv Drive is planning to allow remote scheduling?
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Old 09-30-2006, 05:58 AM   #14
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Can we take this discussion to another thread please, this is not the place...
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Old 10-03-2006, 04:10 PM   #15
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Callsign: SCIFI
Programme: Name: Medium
Date/Time: 16th October / 9:00pm
Problem: Incorrect OAD (17/01/06) means a FROSP is not picking up the new Season.
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Old 10-06-2006, 03:48 PM   #16
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Logan's Run

Not shown on UK TV for over 10 years and it would seem Tivo listings "experts" have got it mixed up with the movie

Callsign: SCIFI
Programme: Name: Logan's Run
Date/Time: 6th October / 9:00pm
Problem: Part 1 of series with Gregory Harrison, Heather Menzies, and Reclective Enterty Mobile.

http://www.snowcrest.net/fox/logantv/index.htm

Automan.

Last edited by Automan : 10-06-2006 at 04:07 PM.
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Old 10-07-2006, 11:42 AM   #17
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V8 Utes
On: Motors TV (413)
Date: Sunday 8th October 2006 (and other dates and times)
Time: 13:00 to 14:00 (1 hour long)

Sky and Digiguide have this as V8 Utes (Correct) - Tivo has it as V8 Brutes
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Old 10-08-2006, 12:24 PM   #18
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Prime Suspect

It seems that the two upcoming Prime Suspect episodes on ITV have become disconnected. If you select the one the 15th October and select to see other broadcasts, nothing it shown (even though the second part on the 22nd is in the EPG). The same happens if you select the one on the 22nd, the 15th episode isn't shown.
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Old 10-09-2006, 03:55 PM   #19
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Callsign: BBC1SCO
Programme Name: The Politics Show
Date/Time: Sunday 15 October 2006 / 12:00
Problem: Not scheduled to record - "Duplicate" in Recording History (seems to affect all episodes so none get recorded)
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Old 10-11-2006, 04:43 PM   #20
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Quote:
Originally Posted by BaggieBoy
It seems that the two upcoming Prime Suspect episodes on ITV have become disconnected. If you select the one the 15th October and select to see other broadcasts, nothing it shown (even though the second part on the 22nd is in the EPG). The same happens if you select the one on the 22nd, the 15th episode isn't shown.
Just going to report this, both episodes have different numbers 2964640 for the 15th and 2967446 for the 22nd.
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Old 10-14-2006, 05:35 AM   #21
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Callsign: BBC1
Programme Name:Antiques Roadshow
Date/Time: Sunday 6:45pm
Problem: Not in Tivo's Guide Data

This appears to have dropped out of the listings, so if you want it, you'll have to set a manual recording.
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Old 10-14-2006, 09:20 AM   #22
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Quote:
Originally Posted by ericd121
Callsign: BBC1
Programme Name:Antiques Roadshow
Date/Time: Sunday 6:45pm
Problem: Not in Tivo's Guide Data

This appears to have dropped out of the listings, so if you want it, you'll have to set a manual recording.
All part of the ever deteriorating quality of listings that now seems to be being supplied by Tribune.
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Old 10-19-2006, 09:51 AM   #23
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Sunday 22nd Oct
BBC3
21:00
Torchwood
Duration 100minutes

Digiguide & bbc.co.uk reckon duration is 50 mins for Part 1 AND 50 mins for Part

Tivo seem to have combined them into one episode!

9:00 pm - 9:30 Torchwood 1/13.
9:30pm - 10:40pm Torchwood 2/13.


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Old 10-19-2006, 10:30 AM   #24
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Quote:
Originally Posted by lcsneil
Sunday 22nd Oct
BBC3
21:00
Torchwood
Duration 100minutes

Digiguide & bbc.co.uk reckon duration is 50 mins for Part 1 AND 50 mins for Part

Tivo seem to have combined them into one episode!

9:00 pm - 9:30 Torchwood 1/13.
9:30pm - 10:40pm Torchwood 2/13.


Neil
There is confusion in the listings with these two episodes running back-to-back - have a look at 10.30pm on Tuesday on Digiguide etc.
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Old 10-19-2006, 12:10 PM   #25
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I see what you mean and even the BBC site lists it as

Tue: 10:30 pm - 00:10 Torchwood
1&2/13. Everything changes/Day One: A murder leads WPC Cooper to Torchwood; Torchwood must stop a sex addicted alien. Some strong language and sexual scenes. [AD,S]

It could be that the Sunday version is two distinct episodes and the Tuesday edited into one showing?m <fx: straw clutching>



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Old 10-26-2006, 04:07 AM   #26
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During today and tomorrow, the listings for Tru Movies, Tru Movies 2 and Zone Thriller will appear.

Hopefully the schedule source is now reliable.
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Old 10-26-2006, 05:10 AM   #27
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Quote:
Originally Posted by ozsat
During today and tomorrow, the listings for Tru Movies, Tru Movies 2 and Zone Thriller will appear.

Hopefully the schedule source is now reliable.
I have started a thread about how my persistence in pursuing Tribune and these channels about providing this missing EPG data paid off here:-

http://www.tivocommunity.com/tivo-vb...92#post4518092

Last edited by Pete77 : 10-26-2006 at 05:36 AM.
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Old 10-26-2006, 06:03 AM   #28
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History HD schedules (for those that want them) will appear in Friday's download - late release by Sky.
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Old 11-01-2006, 11:05 AM   #29
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I've had a wishlist for "WarGames" for quite some time now but nothing has ever shown up in it. Imagine my surprise, then, to be perusing DigiGuide when I see that it is, in fact, to be shown tonight!! However, not according to Tivo

Callsign: Film4
Programme Name: WarGames
Date/Time: Wednesday Nov 1st, 18:50
Problem: Not in Tivo's Guide Data

To make sure, I've just forced a daily call and it's still not there.
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Old 11-01-2006, 11:39 AM   #30
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Quote:
Originally Posted by cwaring
I've had a wishlist for "WarGames" for quite some time now but nothing has ever shown up in it. Imagine my surprise, then, to be perusing DigiGuide when I see that it is, in fact, to be shown tonight!! However, not according to Tivo

Callsign: Film4
Programme Name: WarGames
Date/Time: Wednesday Nov 1st, 18:50
Problem: Not in Tivo's Guide Data

To make sure, I've just forced a daily call and it's still not there.
There is a problem with today's data - in that there isn't any. It has been reported.
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