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Not quite sure what you are referring to, but here are two thoughts. One, be sure to keep the remote pointed at the TV until everything is on and set correctly. Two, the help line for Harmony is incredibly, well, helpful. Give them, a call. They will work with you however long it takes to get the remote working right. They can change set up for you, adjust timings, etc. and they will wait on the phone with you while you upload the changes and test them.
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