well my HD Tivo has gone south: it keeps rebooting on it's own: I have the D* service plan and a replacement is on it's way
Question: I added a second hard drive when I got the unit in Jan 2004 so I plan to remove it when I do the swap: is there any way I can tell if it the base unit or the added drive that is causing the problem other than just reinstalling the second drive in the replacement?
also: does D* usually send a refurb or a new unit in a case like this?