Anyone else had this problem?... My HR10-250 does not see the Satellite Input #1 signal when it is first powered up. Satellite Input #2, from the same multiswitch, shows a good signal. The solution I have found is to unplug the receiver from the power outlet, wait a few seconds, and plug it back in again. After starting up a second time it finally sees a signal from both Satellite Inputs #1 and #2.
Is this a software bug? My unit is running version 3.1.5f-01-2-357.
Or is this a hardware problem? This is driving me nuts!! I first ran across this problem when originally installing the receiver. Then again when I ran a second cable for Satellite Input #2. And once again when we had a power outage yesterday. Every time the receiver starts up after having lost power it only sees a signal on input #2. I have to manually cycle the power in order for it to see a signal on both tuners.
I originally thought this was a cable or multiswitch problem. I ran new cables and swapped cables. I ran the cables to both my 16 port multiswitch and directly to the 4-port multiswitch on my dish. I worked through the initial setup and Satellite/Multiswitch detection/setup several times. Nothing solves my problem. Due to the cost of the HR10-250 and the fact that we have 1 -2 hour long power outages about once a month, this is a problem that I cannot ignore. Has anyone else had this problem??