TiVo Rewards - Heads Up

TiVoPony · 12-02-2005, 11:38 AM

Just a note for everyone here in the TiVo Rewards program...

Our Rewards team asked me to give you a heads-up about an upcoming change to the Rewards program offerings. The 40-hour TiVo Series2 DVR reward, currently offered at 20,000 points, will soon be rotated out of the Rewards lineup. So, if you were planning on redeeming your points for a 40-hour DVR, you should do so by Sunday night.

Early next week you can expect to see the 80-hour TiVo Series2 DVR to be available as a Reward item, for 25,000 points.

The team asked me to let you know that we value your participation in the Rewards program, and they hope you will find the new 80-hour reward to be a good development.

Please let me know if there's any feedback to pass along to the team!

Cheers,
Pony

ebf · 12-02-2005, 02:59 PM

Quote:

Originally Posted by TiVoPony

... Early next week you can expect to see the 80-hour TiVo Series2 DVR to be available as a Reward item, for 25,000 points.

The team asked me to let you know that we value your participation in the Rewards program, and they hope you will find the new 80-hour reward to be a good development.

Well, I am very disappointed that the 140 hour box quietly disappeared a couple weeks ago, just before I got my last referral (today) to reach the 25,000 point level! Now they are replacing it with a smaller box?!? Bummer. Please tell them to leave the Lifetime Service at the current 35k level as that's what I am saving for now!

On a lighter note, you didn't mention the TiVo Slippers now available at the 15,000 level. Not a good deal, but cute.

EBF

Stainless Steele · 12-02-2005, 03:08 PM

Keep up the good work Pony! Keep the new stuff coming!

sschwart · 12-02-2005, 03:30 PM

Thanks for informing us this time, Pony. A lot of us has been dissapointed in the past when things have changed on us suddenly without warning.

ReaDOnlYP · 12-02-2005, 03:32 PM

Oh No!! Only one more referral away!!! =(

Zevida · 12-02-2005, 03:33 PM

How about also asking the rewards team why I still don't have my points for November which are now over a week late?

angra · 12-02-2005, 03:43 PM

TVP,

I am generally disappointed in the devaluation of the rewards points, however I must say that I think this is a very good thing that you are doing here to warn people here in advance. Tivo will do what it judges is in its overall best interest, but I think that a warning to people saving up is a big help in curbing some of the ill will generated by the devaluation.

bud8man · 12-02-2005, 08:08 PM

yikes...so now instead of a 140 hr unit I can only get an 80 hr unit for my recently aquired 25K....this is one way to get people to loose interest.
I get the points and the reward goes away before I can redeem....and gets replaced by an inferiour model.
Next it will take 50K for a 40hr unit....

TiVoPony · 12-02-2005, 08:14 PM

Quote:

Originally Posted by Zevida

How about also asking the rewards team why I still don't have my points for November which are now over a week late?

Zevida,

If you send me a private message with your contact information I'd be happy to pass your note along to the team.

Pony

ebf · 12-02-2005, 08:37 PM

Quote:

Originally Posted by bud8man

yikes...so now instead of a 140 hr unit I can only get an 80 hr unit for my recently aquired 25K....this is one way to get people to loose interest...

Sounds like we are in the same boat, bud8man. What are you going to save for now? Maybe we'll get lucky and new models will really come out (early?) next year and we'll be able to grab one for less than 30k points!

Rhinoboy · 12-02-2005, 09:37 PM

I was about to buy a Tivo box as a Christmas present and finally have the 140 hour box that I have been saving for for a year now. I wanted to upgrade from my 40 hour box and 80 is not really a step up. I also noticed that the 80 hour humax w/ DVD recorder and 300 hour Humax have disappeared too. I have other referrals in the works over the holidays and would have worked the extra points to get one of these instead. Could you let us know what Tivo boxes (Slippers not included) will be available as of the current plan (Is the 40 hour Humaxrecorder going away too?) I will still recommend Tivo to everyone, but will stop buying boxes as presents if there is less incentive in it for me. Thank you for your upfront info and please let us know the rest of available details. I assume you are devaluing the points due to people buying referrals on sites like Ebay, but isn't there another way to prevent this? All four of my referrals have come from family and friends who otherwise would not be subscribers (the legitimate way) It is unfortunate that we are penalized too. Thanks for continuing to produce the greatest product in the electronics world.

peteypete · 12-02-2005, 10:27 PM

Inventory running low? Sell dem Tivos!!

dolcevita · 12-03-2005, 11:38 AM

Thanks for the heads up, TivoPony. I think it's great that you all are now giving some advance warning of changes; much appreciated!

Rawson819 · 12-04-2005, 11:57 AM

In light of past of disappointments, the heads-up is a very cool move. Unfortunately the rewards team is still not hearing the cries of the people on the points to dollars ratio. The iPod Shuffle was looking pretty lonely in the 10,000-19,999 category and I don't dispute that the slippers are "cute" but come on, $99 slippers???

jennifer · 12-05-2005, 09:10 AM

I've not been able to get into the rewards page this morning. Anyone else having that issue?

ebf · 12-05-2005, 09:13 AM

Probably doing the update mentioned at the start of this thread!

lajohn27 · 12-05-2005, 09:43 AM

I believe that you will find that the 140hr TIVO brand, the 300 Hr Humax Brand the 80 Hr, Humax Brand DVD units will actually be disappearing from stores as well as the TIVO Rewards page.

Those same models have disappeared from the TIVO Online store. You can't buy one there either.

A quick check of BestBuys in the Los Angeles Area (for example) shows only 2 of 8 stores have stock on the 140 model and none have stock on the 300 hour model.

I believe this is the beginning of the preparations for 'new models'.

Of course, that's my opinion only.

topless · 12-05-2005, 01:05 PM

Perhaps the folks over in the rewards department could look into adding those Harmony universal remotes that TiVo gave away awhile back. That would be worth saving up for!!!!

David

Dan203 · 12-05-2005, 01:52 PM

Quote:

Originally Posted by ebf

On a lighter note, you didn't mention the TiVo Slippers now available at the 15,000 level. Not a good deal, but cute.

Man those are cool! To bad they're not for sale in the store.

Dan

ebf · 12-05-2005, 01:56 PM

Quote:

Originally Posted by Dan203

Man those are cool! To bad they're not for sale in the store.

Dan

Yeah, but not worth the $$ equivalent of $99, as someone mentioned above. I think they belong in the 5000-9999 level.

KrustyVT · 12-06-2005, 04:09 PM

60 gig Color Ipod has been added at the 55,000 point level.

Only problem is that this is an outdated product - Do we have any hope of the latest [Video] Ipod being added? It theoretically should replace the 20 gig Color Ipod at the 37,500 point level since they both cost $299. I'm holding out for that to see if it arrives ... otherwise I'll have to settle for a Nano.

-=K=-

Dan203 · 12-06-2005, 04:36 PM

Quote:

Originally Posted by KrustyVT

60 gig Color Ipod has been added at the 55,000 point level.

This is most likely a video iPod. The old ones were called "iPod Photo" and are not even made any more. The new ones are called simply "iPod" and come in both 30GB and 60GB configurations.

Dan

TiVoPony · 12-06-2005, 05:35 PM

Quote:

Originally Posted by Dan203

This is most likely a video iPod. The old ones were called "iPod Photo" and are not even made any more. The new ones are called simply "iPod" and come in both 30GB and 60GB configurations.

Dan

These are not video iPods, they are in fact iPod Photos. I don't know when or if we'll have the iPod Video as a reward.

I've mentioned to the team that we might make that clear on the site. Thanks for the feedback.

Pony

ebf · 12-14-2005, 01:35 PM

Quote:

Originally Posted by TiVoPony

Just a note for everyone here in the TiVo Rewards program...

Our Rewards team asked me to give you a heads-up...

Hi TiVoPony! Thanks to my friends not being able to wait until Xmas to setup their new TiVos

, I have saved enough for free Product Lifetime service. However, I am tempted to hang on to the points and see what's around the corner in the rewards department. The Lifetime service is listed as a " Limited-time Offer!" Will we start getting regular "heads-up" notices here? How long does a "limited time" last?

JPA2825 · 12-15-2005, 03:20 PM

Quote:

Originally Posted by ebf

Hi TiVoPony! Thanks to my friends not being able to wait until Xmas to setup their new TiVos

, I have saved enough for free Product Lifetime service. However, I am tempted to hang on to the points and see what's around the corner in the rewards department. The Lifetime service is listed as a " Limited-time Offer!" Will we start getting regular "heads-up" notices here? How long does a "limited time" last?

Be very careful about this course of action. Although I commend TVP on the "heads up," the past experience has been that whatever is "around the corner" is less attractive from a points-to-$ analysis. However, it might be just what you wanted. My advice, if you have the points for something you want -- redeem 'em. Bird in hand = 2 in bush.

ebf · 12-15-2005, 03:38 PM

Quote:

Originally Posted by JPA2825

...past experience has been that whatever is "around the corner" is less attractive from a points-to-$ analysis...

True. I'm not into the iPods, etc. The only thing I might want would be one of the yet-to-be-released new model TiVo boxes. The one benefit to getting Lifetime on my current box is it would have value in resale that could be applied toward one of the mystery boxes at a later date!

jennifer · 12-15-2005, 06:35 PM

STILL waiting for Tivo Rewards to give me reward points from 11/2/05. My posts here and my PM's haven't resulted in anything.

jennifer · 01-05-2006, 11:08 PM

Quote:

Originally Posted by jennifer

STILL waiting for Tivo Rewards to give me reward points from 11/2/05. My posts here and my PM's haven't resulted in anything.

Ho hum....still waiting.

sschwart · 01-05-2006, 11:19 PM

Them rewards guys ain't exactly the fastest. I've been waiting 3 weeks for them to ship my network adapter too

pmcoolt · 01-06-2006, 12:11 AM

any new rewards comin' soon??? i'm waitin' for an ipod video??? Is that a possibility???