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Old 10-23-2005, 01:17 PM   #1
Glen
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Options disappearing from TiVo Central

I have just gone into TiVo Central and I have found that I now only have 4 options!

Now Playing
Watch Live TV
Pick Programmes to Record
Messages & Setup

everything else has disappeared!

The software version doesn't appear to have changed. Does anyone know what could be wrong?
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Old 10-23-2005, 02:42 PM   #2
GarySargent
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This is normal if there is no guide data for Inside TiVo or Channel Highlights.
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Old 10-23-2005, 03:17 PM   #3
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Half your luck! I wish they'd disappear off mine. I've hardly ever looked in either of those in the four years I've had my Tivo
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Old 10-24-2005, 04:56 AM   #4
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Hmmm.... would it be possible to write something to blank the guide data for those two options? I never use them....
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Old 10-24-2005, 12:35 PM   #5
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They spring to life if you use LJ's Showcase module for TiVoWeb. It provides 3 very crucial, but obvious, features which you don't get if you view them using the TiVo UI:
1. Only show programmes on channels you watch/subscribe to!
2. Only show programmes that haven't already been broadcast!
3. Don't show duplicates!

Using the TiVo UI they are chock full of duplicates, old programmes and programmes on channels you don't get - it's no wonder people don't use them.
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Old 10-26-2005, 10:33 AM   #6
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Will check it out. Thanks for the tip.
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Old 10-26-2005, 01:13 PM   #7
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These options have disappeared off mine over night as well. Are these categories being withdrawn????
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Old 10-26-2005, 03:01 PM   #8
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This happens occasionally. Not sure why. They will re-appear shortly.
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Old 10-30-2005, 04:44 AM   #9
spid3r
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Top level menu options removed from the GUI

Just noticed this morning that there are fewer top level menu options. They;re not ones I used (I don't think) but does anyone know what's gone? I think it was those TiVo suggestions but it seems like more than one item is gone. Anyone?
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Old 10-30-2005, 04:45 AM   #10
Nick Mooney
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I noticed this several days ago, I just logged in (hello again everyone, I haven't been on here for well over a year, but my login still exists) to post exactly that.

Looks like Inside TiVo and Channel Highlights have dissapeared. ...Not that I ever used them.
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Old 10-30-2005, 04:51 AM   #11
dave h-j
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Mine are still there..
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Old 10-30-2005, 05:36 AM   #12
sanderton
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If there's no content they won't be there.
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Old 10-30-2005, 05:54 AM   #13
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I would have thought it relates to the fact that there is no information for any of the channels you receive, then they may be surpressed.

But mine has C4 information for the next week and E4 for a week beyond that - all in 'Channel Highlights'.

I would have though virtually everybody would have C4 on there TiVo.

I have merged to active threads discussing the same issue.
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Old 10-30-2005, 07:51 AM   #14
OzSat
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Can those with 'Inside TiVo' and 'Channel Highlights' missing - ensure that you "Guide data To ..." date is Sunday 20th November.

If it is not - please perform a daily call.

If the time is now 2 hours after your last sucessful call, and the date is "Sunday 20th November" and the two items are missing - please reply here with the following:


Your postcode prefix (ie: M15)
The platform you are using: (ie: terrestrial only, Freeview/Topup, Telewest, NTL, Sky)
any extra you are using (ie: TiVoWeb)
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Old 10-30-2005, 11:09 AM   #15
jed
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Number unavailable

I have the options missing.
I have programmed guide data to Sat 19 Nov
Performed daily called which failed due to Number Unavailable

Postcode is PO8
I'm using terrestial and freeview

No extras, only a second larger hard disk.

Jed
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Old 10-30-2005, 11:13 AM   #16
OzSat
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Quote:
Originally Posted by jed
I have the options missing.
I have programmed guide data to Sat 19 Nov
Performed daily called which failed due to Number Unavailable

Postcode is PO8
I'm using terrestial and freeview

No extras, only a second larger hard disk.

Jed
You'll need to do a daily call before I can progress it.
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Old 10-30-2005, 11:15 AM   #17
jed
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Sorry, missing something, how can I do a daily call if the number is unavailable or is this just a temporary issue?
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Old 10-30-2005, 11:36 AM   #18
OzSat
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Quote:
Originally Posted by jed
Sorry, missing something, how can I do a daily call if the number is unavailable or is this just a temporary issue?
Jed
Is occasionally says that and retrying normally works.
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Old 10-30-2005, 11:58 AM   #19
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Indeed retrying the call worked, and the last call was at 5:36pm today and shows as succeeded, however the programmed guide data remains at Sat 19Nov.
Will continual retrying get around this too?
Cheers for your help.
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Old 10-30-2005, 12:49 PM   #20
jed
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Yes, another call now brings the programme guide date to Sun 20Nov, however still only 4 options.
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Old 10-30-2005, 01:15 PM   #21
leemcg
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This applies to me... the items disappeared sometime today I think.

Postcode: E11
Platform: Sky, no terrestrial
Extras: larger hard disk, TiVo web, broadband connection


It is currently performing a daily call... but seems to be talking a very long time.
Loading Data... 36%, 16 min
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Old 10-30-2005, 01:20 PM   #22
OzSat
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Quote:
Originally Posted by jed
Indeed retrying the call worked, and the last call was at 5:36pm today and shows as succeeded, however the programmed guide data remains at Sat 19Nov.
Will continual retrying get around this too?
Cheers for your help.
Jed
On a Sky platform - it can take up to two hours from the 'suceeded' message to the data finishing its indexing. The date will not change until after then.

'Suceeded' is the data is loaded - readying for indexing etc.
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Old 10-30-2005, 01:41 PM   #23
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Just checked mine, out of interest, and although I have the options listed under Tivo Central, there's no content; just the "not available at this time" message.

WF1, Telewest Digital, Turbonet with Tivoweb and extra modules.


Edited to add:
Now this is interesting. Having re-checked my call status etc., I found that, after this morning's call (around 8:45am) I only had guide data to Saturday 19th, not Sunday 20th.

So I have just made another daily call and whaddayaknow but the Inside Tivo and Channel Highights options have now completely disappeared from my Tivo also. Interestingly, I apparently don't have any extra Guide Data as there's nothing showing as "loading" and the date as mentioned above hasn't moved on any.

I'm now completely

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Last edited by cwaring : 10-30-2005 at 02:53 PM.
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Old 10-30-2005, 01:41 PM   #24
Benedict
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These two items are missing on both my TiVos - thought it was a subscription problem at first when I saw the severely depleted TiVo Central menu!

Both TiVos performed a successful daily call in the early hours of this morning (1:30 - 2:30am) and both have guide data up to 20th November.

TiVo #1
Postcode: HU15
Platform: Sky
Extras: CacheCard, TiVoWeb, EndPad and IRBlast (which is inactive at present)

TiVo #2
Postcode: HU15
Platform: FreeView
Extras: CacheCard, TiVoWeb & EndPad

Both TiVos were manually re-booted at around 9am this morning to fix the clock change bug in TiVoWeb. (Not sure if this is relevant or not!)

Ben
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Old 10-30-2005, 01:43 PM   #25
Rob Nespor Bellis
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Quote:
Originally Posted by ozsat
Your postcode prefix (ie: M15)
The platform you are using: (ie: terrestrial only, Freeview/Topup, Telewest, NTL, Sky)
any extra you are using (ie: TiVoWeb)
BN2
Sky
TiVoWEB

Call @ 5:43 pm
Indexing Complete @6:10pm

Still no "extras"

Rgds,

R.
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Old 10-30-2005, 02:00 PM   #26
browellm
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NG13
Freeview
Stock TiVo, no modules


Data until 20 Nov, last successful call 1:10am, trying another now.
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Old 10-30-2005, 03:07 PM   #27
tartan_haggis
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Just happened on mine after a reboot (to correct the TiVoWeb clock issue).

Postcode: PE16
Platform: Freeview
Last call: Today at 1.44am (succeeded)

This can't be a guide data issue surely?
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Old 10-30-2005, 03:13 PM   #28
Mark Bennett
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I rebooted mine today, and the options diappeared as well.

Funny, I actually looked through them for the first time in ages a couple of days ago - after seeing this thread! Found some good programmes too...
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Old 10-30-2005, 03:18 PM   #29
ndunlavey
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Only the four top-level options here (and quite happy with that)
Programme data to Nov 20.
SE3
No software add-ins, but an expanded disk.

Freeview, but only channels 7, 9, 11, 26, 30, 33, 80, 81, 83 and some radio.

Last edited by ndunlavey : 10-30-2005 at 03:33 PM.
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Old 10-30-2005, 03:36 PM   #30
sfalvey
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I have Guide data up to the 20th November and still have only 4 options.

Sky+Freeview
OX11
Large HDs but no other mods
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