Want to get your $49 DirecTiVo for Free?

iamcrazy033 · 12-28-2004, 04:42 PM

A few things have to happen first.

1) Your 1 year contract with DirecTV must be up, or almost up.
2) You can't have already recieved your $49 directivo. In other words, you're still scheduled.

Call up direcTV and ask when your 1 year contract is up. Somehow let it slip that you're considering switching to the D*SH network because of their 2HD reciever and 2 DVR reciever for free with 1 year contract plan. It's on VCMs website. They'll then try to keep you as their customer and make you a counter offer.

If you get switched over to their retention department, thats fine. They're there to retain you as a customer.

The best I could get is the rest of my $49 tivo and the 14.99 handling fee credited to my account, But I think in the other big thread about the $49 deal, someone said they got a second tivo for free.

See what you can get.

If you've already recieved your TiVo, then theres nothing you can do. Your bound to their 1 year contract. But if you haven't gotten it installed yet, then you can threaten to cancell and goto D*SH.

Of course, we'd never go away from TiVo, but they don't know that

Jerw134 · 12-28-2004, 06:15 PM

I got my Tivo (2nd one, got the first one in September) just a couple weeks ago for $15. I didn't have to threaten to cancel or anything. I just asked the CSR if he could give me a better deal than the current $49. He put me on hold, came back, and said he could do it for $15. I would have bought it for $49 too, but I was just feeling adventurous that day and decided to try my luck.

bnm81002 · 12-28-2004, 06:25 PM

Quote:

Originally posted by Jerw134
I got my Tivo (2nd one, got the first one in September) just a couple weeks ago for $15. I didn't have to threaten to cancel or anything. I just asked the CSR if he could give me a better deal than the current $49. He put me on hold, came back, and said he could do it for $15. I would have bought it for $49 too, but I was just feeling adventurous that day and decided to try my luck.

did you call Directv or customer retention dept? thanks

Jerw134 · 12-28-2004, 06:33 PM

Just called DirecTV at 800-531-5000 and used option 4 for equipment orders.

bnm81002 · 12-28-2004, 07:06 PM

Quote:

Originally posted by Jerw134
Just called DirecTV at 800-531-5000 and used option 4 for equipment orders.

no go, the lady said since I had one installed in Oct. not allowed to have another one till after 6 months

Jerw134 · 12-28-2004, 07:46 PM

That's weird. They allowed me to have one, and it's only been 4 months.

bnm81002 · 12-28-2004, 08:24 PM

Quote:

Originally posted by Jerw134
That's weird. They allowed me to have one, and it's only been 4 months.

I'll call again and let you know

Jerw134 · 12-28-2004, 08:28 PM

Apparently my memory is faulty. I just looked back, and I ordered it on June 8th. So when I ordered this second one, I was just barely out of the 6 month period.

teasip · 12-28-2004, 10:21 PM

I tried earlier and the CSR couldn't find any evidence of a promotion allowing for a $15 TiVo.

Athenian · 12-28-2004, 10:31 PM

There is only one promotion - $49 + S&H and that is what the regular CSRs are supposed to offer to subscribers who are still within their commitment period.

Retention has an budget for credits that can be used to encourage subscribers whose commitment has expired (or for whom the pro-rated penalty is less than their monthly payment) to stay with DirecTV.

valgrom · 12-28-2004, 11:56 PM

Hehe...I already did this and funny thing is ....I didn't even know about this post....I did it almost EXACTLY the same way the post says....

I even had the CSR going with me to the Dish site and checking their contract agreement word for word and pointing out to me the loopholes in it...Finally I said it was just too good a deal and she said she would give me the Tivo for free PLUS a 4.99 Credit on my account for 6 months...hehe...

So basically I got $50 bucks and $30 bucks...Yep...they want to keep people allright...

Paulson · 12-29-2004, 03:28 AM

We got ours for free because DirecTV forgot to bill us.

It's been about 5 months now...

GuidoTKP · 12-29-2004, 06:09 AM

Quote:

Originally posted by iamcrazy033
A few things have to happen first.

1) Your 1 year contract with DirecTV must be up, or almost up.
2) You can't have already recieved your $49 directivo. In other words, you're still scheduled.

Call up direcTV and ask when your 1 year contract is up. Somehow let it slip that you're considering switching to the D*SH network because of their 2HD reciever and 2 DVR reciever for free with 1 year contract plan. It's on VCMs website. They'll then try to keep you as their customer and make you a counter offer.

If you get switched over to their retention department, thats fine. They're there to retain you as a customer.

The best I could get is the rest of my $49 tivo and the 14.99 handling fee credited to my account, But I think in the other big thread about the $49 deal, someone said they got a second tivo for free.

See what you can get.

If you've already recieved your TiVo, then theres nothing you can do. Your bound to their 1 year contract. But if you haven't gotten it installed yet, then you can threaten to cancell and goto D*SH.

Of course, we'd never go away from TiVo, but they don't know that

Just curious...What are you going to do when you do this and one of these times they just say, okay have a good day your account will disconnect at midnight?

John Ross · 12-29-2004, 08:33 AM

Quote:

Originally posted by Paulson
We got ours for free because DirecTV forgot to bill us.

It's been about 5 months now...

Thank you for telling us. We should be billing you shortly. Sorry for the oversight.

sabre · 12-29-2004, 08:37 AM

Quote:

Originally posted by GuidoTKP
Just curious...What are you going to do when you do this and one of these times they just say, okay have a good day your account will disconnect at midnight?

That is what will happen to me the day I try this.

John Ross · 12-29-2004, 08:38 AM

A Csr said to me that you are entitled to a free DirectiVo every 6 months. If you ask before you may get lucky. But OY what a deal! I hope to have the max tivos you can have on an account soon. Btw anyone want a replay I have grown tired of it now that i am used to the 30 second skip.

valgrom · 12-29-2004, 09:19 AM

Quote:

Originally posted by John Ross
Btw anyone want a replay I have grown tired of it now that i am used to the 30 second skip.

Hell if it's free I'll take it

scalo · 12-29-2004, 09:55 AM

I called DTV and gave them the switch story and was offered my 2nd tivo for free with the shipping credited so the total was $0 for the whole thing. I just got my last tivo in a month ago but I paid $99 for it so I think that is why they had no problem giving me the 2nd one for free.

Athenian · 12-29-2004, 10:51 AM

Quote:

Originally posted by John Ross
A Csr said to me that you are entitled to a free DirectiVo every 6 months. If you ask before you may get lucky. But OY what a deal!

If that really is what the CSR said, he was wrong. No one is "entitled" to a free DirecTiVo. Subscribers are eligible for some sort of retention concession when there is less than 6 months remaining in their committment. The closer you are to expiration (or if there is no committment), the larger the concession.

iamcrazy033 · 12-29-2004, 11:01 AM

They wont disconnect your service either. As long as they have a chance at making money, why would they cut you off? :P

It really all depends on how convincing you are. If you say stuff like "I like sunday ticket, and direct TV's service, and I really want to stay but this deal looks better" then the CSR might see through your story and notice that you really want to stay but are fishing for a deal. I think thats what happened to me.

But if you get a newb CSR and are convincing, they'll give you their first born.

94wolfpack · 12-29-2004, 11:09 AM

What dtivo model are they sending out?

iamcrazy033 · 12-29-2004, 11:12 AM

It's whatever the installer has in stock.

But with it being near the end of the Dec 31st $50 off deal DTV is running, chances are that most of the 35hr TiVos have been given out already and you'll get stuck with a 70hr or a new R10.

At least this is what I'm hearing from the other posts on this board.

You'll at least get a 35hr model that from what I understand is easy to upgrade.

I'm getting mine installed tomorrow (Philly, PA) so I'll keep you updated on what model I get.

CAN'T WAIT!

Jerw134 · 12-29-2004, 11:14 AM

Quote:

Originally posted by iamcrazy033
chances are ... you'll get stuck with a 70hr or a new R10.

Oh, that's terrible. I'd hate to get stuck with either of those!

JJA · 12-29-2004, 11:22 AM

I just called to replace my old DSR6000 with a new free one.

I was told that my lifetime would not transfer and my monthly cost would be $4.95 for the new one (vs n/c for the existing).

Also she said it would be a 30g but if I wait a few more weeks, their inventory of 30g will be gone and the next level will be 70 or 80g. Noted on my account that I am entitled to a free one whenever I call. All my receivers now are DTivo (3) so I may as well wait and try to snag an R10 80g.

(customer since 1995 helps)

icebergz · 12-29-2004, 12:38 PM

A few questions....

1) I got my first DTivo last January. Would this mean my one year committment is almost up? Does DTV website show when my contract is up?

2) Does all of these discounted and free offers also include installation. I would need the installer to move my current TIVO unit up to the bedroom to replace my old standard receiver AND install a second line for it. Then, just put the new TIVO unit in the living room where my current one sits. Would they do all this for free if Im close to my one year committment?

scalo · 12-29-2004, 12:44 PM

Quote:

Originally posted by icebergz
A few questions....

1) I got my first DTivo last January. Would this mean my one year committment is almost up? Does DTV website show wen my contract is up?

2) Does all of these discounted and free offers also include installation. I would need the installer to move my current TIVO unit up to the bedroom to replace my old standard receiver AND install a second line for it. Then, just put the new TIVO unit in the living room where my current one sits. Would they do all this for free if Im close to my one year committment?

1) not sure about the website showing your current status but you can call and they will tell you.
2) I got the R10 free with free installation, but if you need them to move your unit to your bedroom they will most likely not run the second line needed, and you will have to do that yourself.

Athenian · 12-29-2004, 12:45 PM

Yes. You are an ideal candidate for a retention concession. Go to the DISH network site and read through the offer before you call. Then tell the CSR that the offers look very good and ask if you can get another TiVo. The first offer will probably be the $49 promotion and you can answer that DISH includes DVRs free.

The DirecTV deal includes everything necessary to get the TiVo running so you will get the second line and any switch required as part of the package. The installer shouldn't care where the new unit goes but if he insists on putting it in the bedroom, you can just switch them after he leaves.

mackrich · 12-29-2004, 06:36 PM

OKAY...all you smart guys out there. Where can I get a replacement remote? I have a RCA DVR 40. I don't want to pay $30-$40. Is there somewhere I can call and threaten to bail for a new remote???

Jerw134 · 12-29-2004, 07:55 PM

A new remote is $20 from DirecTV.

goony · 12-29-2004, 08:03 PM

Quote:

Originally posted by mackrich
OKAY...all you smart guys out there. Where can I get a replacement remote? I have a RCA DVR 40. I don't want to pay $30-$40. Is there somewhere I can call and threaten to bail for a new remote???

Try an Ebay auction like this one? It looks sorta funky though...