Vonage Compatibility

tracy_thorne · 06-21-2004, 12:39 PM

Just thought I'd pass along that my unit seems to be working fine with Vonage. I used a dial prefix of #096, and it seems to make it's call with regularity.

On another note, my new series 2, DirecTivo (Samsung standard Def.), does not seem to work with Vonage. I've heard that they don't recognize the prefix for slower baud rates (#096, or #019,).

unixadm · 06-21-2004, 10:33 PM

Tracy,

I just got my HR10-250 today and tried to get it to work with Vonage, and could not get it to make it's first call to get the numbers.

The #096, and #019, do not work at all....it causes a fast busy signal

I put in ,#096 and ,#019 and they dialed out but never negotiated the connection successfully.

I put in ,#034 and still no dice.

I also tried with a Call waiting code of *99 as someone else had suggested.

Any help would be appreciated!

Thanks!

dondrake · 06-21-2004, 11:47 PM

I've had no luck getting my HDTivo to connect with Vonage.

I've tried the *99 and just now tried #096,

Did you have Vonage tweak your settings or anything to get this to work?

zaknafein · 06-21-2004, 11:54 PM

FWIW, the # codes need to be entered ,#NNN. Otherwise, they just get sent like any other dial prefix, resulting in the fast busy)

I don't know if the modem pays attention to those though. I haven't plugged my HR10-250 into a phone line in a couple weeks, and it hasn't complained yet...

tracy_thorne · 06-22-2004, 09:54 AM

well, i guess it's not universal.

i didn't do any other tweaking. the only other thing i can note is that I don't use the *99 in the call waiting menu. Finally, I actually precede the #096 with a comma so it reads in full (without the quotes) - ",#096,"

oh, one more thing you have to do is tell it to dial out with 1 plus your area code for your local number. I forgot that the first time and it didn't work.

Another way you could do it is with a prefix of ",#096, 1 XXX" with XXX being the area code.

hope this helps.

tracy

silversurfer · 06-22-2004, 01:26 PM

I hooked mine yesterday expecting it not to work but I have not had any problems. I am using *99,#034 for my dial string.

dondrake · 06-23-2004, 08:36 PM

Lucky you, none of those work for me....

david_pitkin · 06-23-2004, 11:05 PM

None are working for me either, is there a post about getting PPP to work? How about the USB ports?

Failure message!

--
David

dondrake · 06-24-2004, 01:57 PM

Interesting screenshot, mine fails at "dialing".

unixadm · 06-24-2004, 02:08 PM

Mine usually fails at "Dialing" as well...although I did get a couple of times where "Done" showed up in Dialing, then "Modem Failed to Negotiate" showed up

packerowner · 06-24-2004, 05:28 PM

I have been using an old series 1, but I have had an Airnet card installed so I haven't had to call using vonage until I just got my HD tivo today.

I tried a couple of different settings and this is the one that worked.

I'm in area code 410. Not sure if that matters or not. We normally always dial the 410 and it doesn't matter if you dial the 1 even to call next door.

Anyway the code that I used is ",,#096,," and it seems to be working.

The first couple of time it must be dialling an 800 number and the 1 would already be there.

Then once it gets the list it will ask you to pick a number and you can pick the one that starts with 1.

packerowner · 06-25-2004, 08:18 AM

Well the test call was working, but it can't complete a regular call. I did notice that it wouldn't connect at all if I had vonage bandwidth saver not set to best quality.

ebockelman · 06-28-2004, 07:21 PM

You have two options:

1. Try a Radio Shack DSL filter plugged in backwards to the HD Tivo's modem jack. (It sounds strange, but often works. If it doesn't work for you, return the filter)
2. Use PPP to connect the Tivo to a PC. This is what I am doing.

ArmyEagle · 06-28-2004, 08:54 PM

Quote:

Originally posted by unixadm
Mine usually fails at "Dialing" as well...although I did get a couple of times where "Done" showed up in Dialing, then "Modem Failed to Negotiate" showed up

Do you have any modems or fax machines connected to your Vonage line also?

If so, try disconnecting them.

I couldn't get my HD TiVo to connect through Vonage until I unplugged my fax machine.

ArmyEagle · 06-28-2004, 08:56 PM

Quote:

Originally posted by ebockelman
You have two options:

1. Try a Radio Shack DSL filter plugged in backwards to the HD Tivo's modem jack. (It sounds strange, but often works. If it doesn't work for you, return the filter)
2. Use PPP to connect the Tivo to a PC. This is what I am doing.

Could you provide instructions for option #2?

Thanks

brahamt · 06-29-2004, 10:52 AM

Is there any possibility of getting it to connect via broadband/USB? Or is this like the HDVR2 with the USB connections disabled?

JohnTivo · 06-29-2004, 10:58 AM

The HR10 is just like the HDVR2... usb connections are disabled. The "other" tivo community has references to enabling the usb ports...

brahamt · 06-29-2004, 11:05 AM

Oh well. I would not mind hacking the HDVR2, but the HDTivo is out of the question (even for an hard drive upgrade).

I'm not paranoid much

ebockelman · 07-08-2004, 03:52 PM

Quote:

Originally posted by ArmyEagle
Could you provide instructions for option #2?

Sure. Take a look Here. This is what I am using for my HR10-250. It connects every time.

Ed Campbell · 07-11-2004, 01:41 PM

Vonage became publicly available, this weekend, in my end of New Mexico [courtesy of BEST BUY]. The Vonage website doesn't know it, yet; so, as usual, I ask folks over here.

I've figured out everything that must be hardwired or connected via usual cordless phone company style connections. I'm running 80211.G w/speedbooster through my LAN. Any suggestions on a wireless link to my old SD TiVo and to the HD TiVo -- to Vonage box?

pabuwal · 07-12-2004, 12:51 PM

Quote:

Originally posted by packerowner
I have been using an old series 1, but I have had an Airnet card installed so I haven't had to call using vonage until I just got my HD tivo today.

I tried a couple of different settings and this is the one that worked.

I'm in area code 410. Not sure if that matters or not. We normally always dial the 410 and it doesn't matter if you dial the 1 even to call next door.

Anyway the code that I used is ",,#096,," and it seems to be working.

The first couple of time it must be dialling an 800 number and the 1 would already be there.

Then once it gets the list it will ask you to pick a number and you can pick the one that starts with 1.

After trying nearly ever possible prefix and combination possible with no success, I tried this and it worked!

Good work and Thanks!!

rICKSTER1185 · 03-09-2005, 08:25 AM

All i had to do to get mine to work with a series 1 is i signed into vonage and under features selected the bandwith saver. if you move the quality to the highest and wait for the phone modem to reset everything should work fine. when you do this you do not need to dial and prefixes or anything leave everything like it was originally. you may have to call a couple of times to get the phone to connect though

let me know if this works for anyone or everyone.

Rick

STL · 03-09-2005, 09:01 AM

rICKSTER1185.
Conside yourself VERY lucky. Most people (myself included) have tried many things and still cannot get our HR10-250s to work with Vonage. Mine hasn't connect is it's last 100+ attempts.

keefer37 · 03-09-2005, 10:14 AM

I'm with STL. We've got our Vonage account set to highest bandwidth and haven't had a successful call in 160+ attempts.

Their FAQ had said they were working on a solution, but that was a year ago when I first signed up with Vonage. Are they ever going to have a fix?

ilkevinli · 03-09-2005, 10:23 AM

The best TEMP solution is to do this:

http://www.tivohelp.com/archive/tivo...ki.net/45.html

keefer37 · 03-09-2005, 10:28 AM

We're using DirecTiVos so I don't think that will work will it?

STL · 03-09-2005, 11:49 AM

Actually, ilkevinli's link does work for Hr10-250s. A friend of mine is using it. I prefer not to go that route. I plan to keep calling Vonage until they finally get it fixed -- or go to an external modem (if that works).

gr8reb8 · 03-09-2005, 01:45 PM

Quote:

Originally Posted by keefer37

We're using DirecTiVos so I don't think that will work will it?

Works great for me.

The DirectTivos make two different kinds of calls. The daily call is to Tivo and works with the PPP. The second type of call is to DirecTV, does not use PPP and is done at various times. If the unit is unable to connect to DirecTV, you loose the capability to order PPV from the remote. I simply order via the WEB and then schedule the recording.

ajfishman · 04-25-2005, 07:54 PM

Are the codes the same for Sun Rocket VOIP service? I just connected to this service and dialing fails. I guess the Tivo doesn't like VOIP?

Aaron

jjaromin · 04-26-2005, 09:09 AM

I have Vonage, and I have had BroadVox Direct.

With Vonage, I've been able to get the daily call to work only sporadically. Sometimes it works fine 100% of the time, other times I'll go 2 months without connecting. I have found the ~monthly calls to DirecTV seem to go fine (?slower speed?).

With BroadVox, I wasn't able to get anything working. It seemed Broadvox is totally incompatible. And this was with their newer adapter.

I currently still have Vonage and it continues to do the monthly DirecTV calls just fine. As for the daily call, I'm using my LAN (

) for that.