Are you trying to get the updates using the Vonage phone line? If so, that can be a VERY tricky thing. It CAN be done. You might want to do a search - for I believe there is a prefix that you put in and it may take many tries. Kind of not worth it when you have to keep doing it...
If you have wireless - it's much easier to do the updates via wireless with an adaptor. (although even that has been tricky lately with adaptors...the newer ones seem to ONLY work with the Tivo-branded one)
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