Atomic Taco.. None of the Service Centers I have been to have phone access nor email. Plus the HD has told be then no longer ship CableCards. Ends up the process is just to leave my name and number (done this 3 times) on a scrap piece of paper and hope they call when a card arrives.. It's a vicious circle.
Devx.. How much was that install, looks like $20.00 (1 product install) + $39.00 (Service call) in my pricing chart. . Also following is a cut/paste from the we_can_help people.. " Can you please provide me with the type of Tivo you have purchased as we do not support the brand new 6 tuner Tivos at this time.
". Go figure, hard to tell what real or not !! Only been 10 days, but I'm seriously considering a dispatch if it goes much longer.