TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Suggestion Avenue
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 01-15-2013, 03:08 PM   #1
Emacee
Registered User
 
Join Date: Dec 2000
Location: Philadelphia, PA
Posts: 147
Better Cable Card Set-up

There has to be a better way to set up a new Comcast with an M-cable card than calling the cable company and reading off numbers on the phone. I recently set up a new box: Spent half a day (on and off) on the phone before they agreed to send out service rep. The cable card can talk to the cable company to order on demand programming. It should be able to send set-up and diagnostic information, also.
__________________
Tivo Premiere w/ Comcast Xfinity
20.4.2*
TiVo Series3 HD (with upgraded 1g hard drive)
Plus a Roku2 for Netflix, Amazon Prime
Previously:
Hughes DirecTivo (02-06)
Phillips Series1 (99-03)
Emacee is offline   Reply With Quote
Old 01-15-2013, 03:48 PM   #2
WhiskeyTango
Registered User
 
Join Date: Sep 2006
Location: New Jersey
Posts: 5,777
Thats not now a cable card works. It's a one way device.
WhiskeyTango is offline   Reply With Quote
Old 01-15-2013, 04:11 PM   #3
jrtroo
User
 
Join Date: Feb 2008
Posts: 2,377
Do you know what the field rep will do? Call someone in the back office.

Were you talking with the cablecard hotline folks? They are better than a normal CSR (but not always).

Before dealing with a field rep, I would escallate to a higher level. Their CARES group has more leverage than a phone rep. No need for a trip unless you have bad signal levels.
__________________
TiVo Owner
jrtroo is offline   Reply With Quote
Old 01-15-2013, 09:55 PM   #4
ramblinche81
Registered User
 
Join Date: Oct 2012
Posts: 18
No Issues Here with Comcast Cablecard

Quote:
Originally Posted by Emacee View Post
There has to be a better way to set up a new Comcast with an M-cable card than calling the cable company and reading off numbers on the phone. I recently set up a new box: Spent half a day (on and off) on the phone before they agreed to send out service rep. The cable card can talk to the cable company to order on demand programming. It should be able to send set-up and diagnostic information, also.
I am on my fourth TiVo install in last four months. No issues at all working with Comcast CCard team.

The card either works, or not, if the card doesn't work during initial load and install and give channels within 40minutes, don't waste your time, replace it.

The failure rate for the cards seems to be higher than anyone would expect.

One of my boxes did take three cards. The first two failed. Fortunately, I already had two boxes working so I was comfortable with the pairing and start up processes.
ramblinche81 is offline   Reply With Quote
Old 01-16-2013, 12:53 AM   #5
csm10495
Badoop Badoop!
 
csm10495's Avatar
 
Join Date: Nov 2008
Posts: 117
Quote:
Originally Posted by Emacee View Post
There has to be a better way to set up a new Comcast with an M-cable card than calling the cable company and reading off numbers on the phone. I recently set up a new box: Spent half a day (on and off) on the phone before they agreed to send out service rep. The cable card can talk to the cable company to order on demand programming. It should be able to send set-up and diagnostic information, also.
I believe that Comcast On Demand is delivered via an internet connection. It doesn't use the cablecard for sending those signals. Comcast is one of the only providers to allow the TiVo to access on demand. In the future maybe card activation could occur automatically over the web, and yet once that happens, what would be the point of the card? The channel authentication (what the card does) could also be done online. Providers won't like this because they won't have a reason to charge TiVo users any type of equipment fee.
__________________
TiVo HD - Upgraded 2Tb - Connected via Component to Slingbox 350
TiVo Premiere - HD UI
Verizon FiOS Extreme HD - 25/25 - Free Showtime For 24 Months!
Netflix 1 DVD At A Time - Unlimited Streaming
csm10495 is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 01:29 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |