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Old 05-31-2012, 02:52 PM   #1
ajwees41
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question on cable cards

I thought I read on here were someone said they sent Tivo the Cable Card pairing info and Tivo called the cable company and activated the cards. Did I see that or imagine that?
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Old 05-31-2012, 02:59 PM   #2
fritolayguy
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Originally Posted by ajwees41 View Post
I thought I read on here were someone said they sent Tivo the Cable Card pairing info and Tivo called the cable company and activated the cards. Did I see that or imagine that?
What I have done is called TIVO and then had them conference in the cable company if I have had issues with cable card pairing. I have done this with Mediacom and Time Warner and both times the TIVO rep was able to help the cable company get the issue resolved.
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Old 05-31-2012, 08:42 PM   #3
dsa1971
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Verizon came out to install my cable cards. No major issues it's just not something their techs do much so things don't always go super smooth
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Old 05-31-2012, 09:14 PM   #4
BigJimOutlaw
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Originally Posted by ajwees41 View Post
I thought I read on here were someone said they sent Tivo the Cable Card pairing info and Tivo called the cable company and activated the cards. Did I see that or imagine that?
When people are having technical problems with their cards being paired and they call Tivo for help, it's not unusual for Tivo to conference-in tech support at the cable company to help get things resolved.

But by and large it's not necessary and a direct call to the cable company will get the card paired properly.
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