I have a premiere xl on version 20.3.1 (not sure how recent this is?).
I also have a hd xl. when I switch inputs on my receiver between the 2 tivos, when I go back to the premiere, its sound will be muted. I have to hit pause twice on the TiVo remote to get the sound back.
I've also noticed on the premiere, if I rewind the live channel a bit and then hit fwd and advance to do the 15 minute advance, when it hits the end of the buffer ("live") the sound is muted and I again have to hit pause twice to get sound again.
All support chat wanted was to try switching to pcm and to connect the TiVo directly to the tv.
anyone else experience this? the HD XL does not experience any of this.