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Old 02-21-2013, 09:17 AM   #1
shaun-ohio
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cable card/ tuning adapter

i have a series 4 xl tivo now my question is can i take the cable card and tuning adapter from it and if i decide to buy the 4 tuner series 4 can i take it from one tivo and put it into the 4 tuner model? will it work or will i have to have twc come out for another intstall charge of 20 bucks?
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Old 02-21-2013, 09:34 AM   #2
tatergator1
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Quote:
Originally Posted by shaun-ohio View Post
i have a series 4 xl tivo now my question is can i take the cable card and tuning adapter from it and if i decide to buy the 4 tuner series 4 can i take it from one tivo and put it into the 4 tuner model? will it work or will i have to have twc come out for another intstall charge of 20 bucks?
They can be transferred, but the CableCard will need "paired" to the new box. This does not require a tech visit, you just have to call the TWC National CableCard hotline at 1-866-606-5889. See here.
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Old 02-21-2013, 09:58 AM   #3
shaun-ohio
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thanks for your help
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Old 02-21-2013, 06:46 PM   #4
dlfl
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The TWC CableCARD self-install number is: 866-606-5889 as given in post #2 here. There is another TWC national CableCARD support (NCCS) number that is good for general CableCARD and Tuning Adapter support: 866-532-2598.

Maybe both numbers go to the same place -- I don't know. I know the NCCS number keeps late hours and Saturday hours. It has always been said the NCCS number should be called only after trying local support, but there are numerous reports of people being allowed to call it directly and being helped.
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Old 02-22-2013, 07:53 AM   #5
shaun-ohio
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many thanks for your help
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