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Old 08-02-2014, 01:27 PM   #91
epstewart
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Join Date: Mar 2003
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Quote:
Originally Posted by moyekj View Post
I haven't used the Amazon app since having the sticky CC problem and haven't had the issue again either. So there was something about Amazon app causing the problem. Since then the Amazon app has updated at least once, but I haven't yet run it to see if the problem is still present.
Kevin,

My Amazon app actually has CC switched off, and it stays off. Netflix: CC keeps reverting to on, possibly because the global accessibility setting likewise constantly reverts to on after I force-quit Settings or reboot my iPad. I have yet to find any sequence of actions that will cause the TiVo app to let me turn off CC, ever. You seem to have found such a magic procedure. Can you recollect what it was? Thanks.
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Old 08-02-2014, 02:13 PM   #92
moyekj
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Location: Mission Viejo, CA
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Originally Posted by epstewart View Post
Kevin,
You seem to have found such a magic procedure. Can you recollect what it was? Thanks.
There wasn't any magic for me, it's simply toggling the global setting on, then back off again. i.e.
Make sure any video applications are all the way closed.
For this toggle:
Settings-General-Accessibility-Subtitles & Captioning-Closed Captions + SDH
If it's off, toggle on, then off again.
If it's on, toggle off, on, off.
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Old 08-02-2014, 03:54 PM   #93
epstewart
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Join Date: Mar 2003
Posts: 191
Quote:
Originally Posted by moyekj View Post
There wasn't any magic for me, it's simply toggling the global setting on, then back off again. i.e.
Make sure any video applications are all the way closed.
For this toggle:
Settings-General-Accessibility-Subtitles & Captioning-Closed Captions + SDH
If it's off, toggle on, then off again.
If it's on, toggle off, on, off.
I had no luck with that. I closed the TiVo app and every single other app, and not just the video apps, either, by repeatedly using the well-known upward swipe technique after pressing the Home button twice. Then I went to Settings: Accessibility: Closed Captions + SDH and found the switch was at that time off. So I toggled it on and then off again. Then I opened a video stream in the TiVo app but was still not permitted to turn off CC. I next repeated the whole procedure after rebooting the iPad. The only difference was that this time the global CC setting had magically turned itself back on again. So I toggled it off, on, and off again. But the TiVo app still would not give me permission to turn off CC. Maybe the fact that, post-reboot, the global setting springs back to on is a clue? Anyway, now I'm totally at a loss ...
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