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Old 10-19-2012, 10:31 PM   #1
gary712
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Join Date: Apr 2010
Posts: 31
freezing on playback

I have a premier xl .had it since day one without a problem now during playback it pauses it freezes and sometimes it is normal.I have the extended warranty so I called tivo and they said try this try that. nothing helped so now they want me have fios come in and check the "quality" of the signal.tonight while watching a recorded show it freezes too much to watch it so I switched to live tv.now that is freezing on and off so I switched over to my fios stb and no problems. Do I have a bad tivo?
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Old 10-20-2012, 09:18 AM   #2
gary712
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am I the only one who has had this problem?
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Old 10-20-2012, 05:16 PM   #3
pig_man
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Join Date: Jun 2009
Posts: 84
Video freezing can be a sign of hard drive problems. Run Kickstart 54 to test the hard drive. See the page below:

http://www.weaknees.com/tivo-kickstart-codes.php

Choose "Run S.M.A.R.T. tests" to start the testing.

If you see something like "FAIL 7", then your hard drive is bad.
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