Thank you all for your patience as we develop a solution for this issue. I wanted to provide an update which may help answer any questions you may have.
Fortunately we’ve identified the issue is a result of a bug within the TiVo DVR software and are planning on a patch for TiVo Desktop which will allow transfers to start functioning again. This affects Series 2, Series 3, and Series 4 DVRs. We are currently in the testing and validation process of the patch and will make it available as soon as possible. Once this patch is made available and applied, the transfer feature will be functional.
At this time, 3rd party applications and devices such as ReadyDLNA devices, Windows Home Server devices, Roxio Toast/Popcorn for Mac, the transfer feature’s availability will depend on how strict those devices are in allowing Transfers from a TiVo DVR with this bug. For reference, I’ve been made aware that Mac Software such as Roxio Toast continues to allow transfers but devices such as Netgear’s ReadyNAS which use ReadyDLNA are not allowing transfers.
Until a software update is made available for TiVo DVRs, these 3rd party devices and software may not allow transfers.
We have addressed this bug in the latest Series 4 release and expect to deploy an update on Series 2 and Series 3 which will address the bug as well. The availability date for these software updates is still to be determined.
Once I have more information around availability of the TiVo Desktop patch I will be sure to share.
Thank you again for your patience.”