Hello, new guy here with a problem. I am on RCN in the Lehigh Valley PA area. I have an HD RCN Tivo premiere Quad in the main TV area and a smaller box that I think they call a "tivo preview"?? in the bedroom. The issue now is with the smaller box. It has an error or it that says "N30, no internet connection" and it also just has a blank screen that says "searching for cable signal".
Both boxes did this yesterday, power cycling the main unit took care of its problem, but power cycling the smaller box did not fix it. What would be my next logical step to fix it? Also, on the smaller unit when I go to "settings" it is asking for a password. I don't ever remember setting up a password for this box. How do I reset that??