Welcome to the TiVo Community, Is this your first TiVo?
From the symptoms the Hard Drive does not have the TiVo boot or software on it.
Look in the TiVo Upgrade Center
in the Underground Playground section of this Forum there are probably too many threads on TiVo upgrades. Some research will be helpful in a nutshell:
- You need a backup image or a TiVo drive with the correct software for your model of TiVo. The model is the first 3 digits of the TiVo Service Number. for me TSN 240000080xxxxxx the 240 is the model.
- Then using a PC copy or restore the image to the new hard drive.
- There are several programs to copy/restore the image the 2 I recommend are MFSLive (Boots and runs from a CD or DVD drive) or WinMFS (runs in Windows) being a computer novice you probably want to use WinMFS both are available from http://mfslive.org
- Be sure to read and understand the upgrade instructions. The TiVo drive is in a special format that most Operating Systems do not recognize, common tools that come with windows will treat it as a new drive and re-format it wiping out the TiVo stuff.
Or you can just purchase a pre-formatted drive from a company like WeaKnees®
I think they can do the upgrade also.