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Old 07-09-2012, 10:45 PM   #1
markbisme
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Join Date: Jul 2012
Posts: 1
No digital channels

6 different tuning adapters from Charter, still no digital channels above basic channels. Tivo has a nice DVR diagnostic Tuning adapter section but nobody (neither Tivo or Charter) can do anything with the information to tell me if the tuning adapter is working or what the problem is. Tivo says try a new tuning adapter until one works and Charter says the problem is not on Charters end. Suggestions?
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Old 07-10-2012, 02:02 AM   #2
CoxInPHX
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Join Date: Jan 2011
Location: Phoenix, AZ
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If your Charter Tuning Adapter is a Cisco TA the following info should help alot:
Cisco Tuning Adapter Status Troubleshooting

Again if it is Cisco, make sure the CableCARD Menu CP screen says
Auth Status: CP Auth Received

If it shows this Auth Status: Waiting for CP Auth it is not properly paired and Authorized

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Last edited by CoxInPHX : 07-10-2012 at 02:07 AM.
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