Originally Posted by ajwees41
I thought I read on here were someone said they sent Tivo the Cable Card pairing info and Tivo called the cable company and activated the cards. Did I see that or imagine that?
When people are having technical problems with their cards being paired and they call Tivo for help, it's not unusual for Tivo to conference-in tech support at the cable company to help get things resolved.
But by and large it's not necessary and a direct call to the cable company will get the card paired properly.