TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Stream
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 10-30-2012, 04:20 PM   #1
e30mpwrd
Registered User
 
Join Date: Jan 2003
Location: Philly
Posts: 237
Stream Stuttering Issues

My stream has been stuttering badly when streaming TV (as in every minute or two at least, making TV basically unwatchable), which, per TiVo's support FAQ, suggests network bandwidth problems.

My setup was as follows; Fios Internet service comes into Verizon-provided Actiontech router, with wireless enabled. I have a D-Link Gigabit switch (DGS-1024D Unmanaged 10/100/1000Mbps) connected to port one on the Actiontech router. The TiVo Stream and TiVo Premier Elite (XL4) were both connected to the Gigabit switch. The only device using wireless in my house was my iPad (gen 1), which is running the TiVo app.

I thought maybe the actiontech router itself was getting bogged down, so I hooked up the Belkin Wireless N router I had before we had Fios, but set it up as a switch rather than a router (DHCP disabled, WAN port not connected, port 1 connected to the Gigabit switch), and then connected the iPad to the Belkin router--figuring that way the Actiontech was totally out of the loop. The iPad was the only wireless device on the Belkin router (only wired device was my printer). However, the stream still stuttered badly.

I then reached out to TiVo Support, and they had me connect the TiVo and the stream directly to the actiontech router along with the iPad, thereby cutting out the switch, and surprise, shows don't stutter--well, at least not at first. I was able to watch Fox News Channel without a single stutter for 30 or so minutes, but now tonight, trying to watch the local ABC affiliate's news and ABC national news (either the SD or HD feeds), the stuttering is back with a vengeance. I should point out that most of my stream use (and thus the stuttering issues) have been with the local ABC station (I typically select the SD feed).

Now I'm left thinking perhaps I have a bad TiVo Stream? I guess I'll have to call support again and see what they have to say.

Thanks!

Tim

Last edited by e30mpwrd : 10-30-2012 at 07:21 PM.
e30mpwrd is offline   Reply With Quote
Old 11-09-2012, 10:54 PM   #2
e30mpwrd
Registered User
 
Join Date: Jan 2003
Location: Philly
Posts: 237
Could it be my ipad?

So I did a test tonight and downloaded a 30 minute show without watching it--it took roughly 11 minutes for 500+ MB. Were I to try to watch the same show while downloading or streaming, it would hang / stutter like crazy. I'm wondering if it could be my iPad (gen 1)--that maybe it's got an issue and can't play the video while downloading???

TiVo support suggesting trying another IOS device, but we have only one. I guess it's time to visit the Apple store.
e30mpwrd is offline   Reply With Quote
Old 11-10-2012, 04:53 PM   #3
DeWitt
Registered User
 
Join Date: Jun 2004
Location: Summit, NJ
Posts: 421
For a reference point, it works fine on my Gen 1 iPad. Almost sad as I have been trying to find the tipping point to upgrade....

My network is a WDNR 4500, stream connected directly to a port, tivo's connect through an unmanaged 8 way switch.
DeWitt is offline   Reply With Quote
Old 11-10-2012, 07:32 PM   #4
shwru980r
Registered User
 
shwru980r's Avatar
 
Join Date: Jun 2008
Posts: 1,408
Can you stream from Netflix on the Ipad? If you can, I would think that would rule out network or Ipad problems.
__________________

Premiere-$99 Lifetime-OTA
HD-Lifetime-OTA
S3 OLED-Lifetime-OTA
shwru980r is offline   Reply With Quote
Old 11-11-2012, 07:57 PM   #5
e30mpwrd
Registered User
 
Join Date: Jan 2003
Location: Philly
Posts: 237
Quote:
Originally Posted by shwru980r View Post
Can you stream from Netflix on the Ipad? If you can, I would think that would rule out network or Ipad problems.
Good suggestion; I'll try Netflix. Thanks!
e30mpwrd is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 03:33 AM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |