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Old 06-09-2013, 07:42 PM   #1
deaklet
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Incompatible video signal

We moved our TiVo Premiere upstairs today from the downstairs location, where all was working well. The Premiere replaced an S3 HDTiVo which was working fine with Netflix and Amazon and YouTube.

The Premiere has been giving me "incompatible video signal" messages when I try to watch, for example, Portlandia or Arrested Development. It's fine with old episodes of Cheers or movies.

The connections comprise coax into the Premiere, HDMI into a Denon receiver, and HDMI out to the Sharp Aquos TV. Occasionally, we get audio (of Arrested Development) and no video. We have assured the quality of the connection between all the HDMI cables, all of which functioned perfectly before the Premiere swap.

Thoughts?
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Old 06-09-2013, 07:57 PM   #2
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Any chance you had the tivo set to 720p + 1080i based on input signal, and the TV you are now connected to only supports one or the other?
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Old 06-09-2013, 09:15 PM   #3
deaklet
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I set the TV to accept all signals. I've rebooted the TiVo and the TV. Am I doing that wrong?
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Old 06-09-2013, 10:22 PM   #4
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Try setting the Tivo to always output 720p as a test and see if that resolves it. That's a good common denominator.
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Old 06-09-2013, 10:29 PM   #5
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Test the output formats Go to 'Settings" -> Video -> "Video Output Formats" -> "Change Settings" and "Test Formats"
While there check the other settings.
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Old 06-10-2013, 04:33 PM   #6
deaklet
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Thanks! It's fixed! I don't know what the machine was outputting, but I did the test, and the TiVo informed me that I should be using 1080i output. All works fine now!
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