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Old 01-28-2013, 09:24 PM   #1
jmr50
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Join Date: Dec 2003
Posts: 46
Black on every channel

Yesterday evening, I turned on the TV and found all channels were mostly black with a tiny bit of "noise" garbage every now and then. Recordings for several hours showed the same thing, as did testing every channel I had. Nothing - period - showed up.

I restarted the TiVo and problem was gone. Tonight, same problem.

I'm a FiOS user with a year old Premier XL and have been happy up to this point. Any ideas?
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Old 01-28-2013, 10:33 PM   #2
shamilian
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Join Date: Mar 2003
Location: NJ
Posts: 372
Quote:
Originally Posted by jmr50 View Post
Yesterday evening, I turned on the TV and found all channels were mostly black with a tiny bit of "noise" garbage every now and then. Recordings for several hours showed the same thing, as did testing every channel I had. Nothing - period - showed up.

I restarted the TiVo and problem was gone. Tonight, same problem.

I'm a FiOS user with a year old Premier XL and have been happy up to this point. Any ideas?
this is a well known and recurring issue. there is no known fix a reboot is the only known fix.

FYI, happened again to me yesterday the only fix was a power reset, a software reset did not fix it, and a cablecard pull and reseat did not fix it.

I have multiple Tivos on the FIOS system. It only affects the premiers, but not all at the same time. It has started since the Tivo OS 20. It reoccurs randomly.

Tivo knows there is a problem but has not offered any fix.
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