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Old 05-17-2012, 10:57 PM   #1
ajwees41
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well one Tivo mght be going back

Seems one Tivo that was listed by a seller on Amazon as not having a subscription does have subscription, so can't add it to my account. probably cost more to ship it back and wait for the seller to refund my money and order another tivo.
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Old 05-18-2012, 08:40 AM   #2
dlfl
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If you bought this from the Amazon storefront you should be talking to them, and I would expect they will make good on it -- at no cost (and no shipping cost) to you.
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Old 05-18-2012, 08:26 PM   #3
scandia101
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Nonsense. Who said that you can't have it added to your account?
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Old 05-18-2012, 09:07 PM   #4
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Nonsense. Who said that you can't have it added to your account?
It depends on what happened with the box and ownership. I have an old S2 box that can't be added to any account. It's dead as far as TiVo is concerned and cannot be added on any account unless it is the original owner.
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Old 05-19-2012, 12:49 AM   #5
scandia101
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It depends on what happened with the box and ownership. I have an old S2 box that can't be added to any account. It's dead as far as TiVo is concerned and cannot be added on any account unless it is the original owner.
The OP said it has a subscription
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Old 05-19-2012, 01:06 AM   #6
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Seems one Tivo that was listed by a seller on Amazon as not having a subscription does have subscription, so can't add it to my account. probably cost more to ship it back and wait for the seller to refund my money and order another tivo.
What kind of subscription?

If it's Product Lifetime Service and the owner sold it to you, you now own a TiVo with PLS.

Call TiVo customer service, give them the TiVo Service Number off of the sticker on the back and tell them you bought it and to add it to your account.

You might have to tell them from whom you bought it, their address, etc.

If it's not PLS, then when they quit making the monthly payments, it won't be subscribed anymore.
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Old 05-19-2012, 02:45 AM   #7
ajwees41
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What kind of subscription?

If it's Product Lifetime Service and the owner sold it to you, you now own a TiVo with PLS.

Call TiVo customer service, give them the TiVo Service Number off of the sticker on the back and tell them you bought it and to add it to your account.

You might have to tell them from whom you bought it, their address, etc.

If it's not PLS, then when they quit making the monthly payments, it won't be subscribed anymore.
actually it's tied to an account not subscribed.
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