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Old 05-03-2012, 07:15 AM   #1
wineguru
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Tivo HD with 1T Expander reboots daily.

My Tivo HD, with 1T Expander, reboots itself 2 or 3 times a day. It started about a month ago. Had the unit for couple of years without problem.

Tried to get into the Kickstart menu but pressing and holding pause at boot doesn't get me there so I can't run the test.

Hate to have to call support and spend an hour doing all the things I've done ten times over. I have the extended warranty so I should be covered, just a pain.

Ideas?

Tony.
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Old 05-03-2012, 11:27 AM   #2
ghuido
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My first assumption is that the 1TB Expander is dying.
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Old 05-03-2012, 11:27 AM   #3
ghuido
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if you are willing to loose your recordings. Disconnect the expander and see if the TIVO stablizes on it's own
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Old 05-03-2012, 03:06 PM   #4
shwru980r
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Quote:
Originally Posted by wineguru View Post
I have the extended warranty so I should be covered, just a pain.

Ideas?

Tony.
The problem could be with solely with the expander and I don't think the expander is covered under the Tivo extended warranty.

Most hard disk manufacturers have a diagnostic rescue disk that you can use to boot up a computer and check their model of hard disk. You could connect the tivo disks to a computer and boot up using the diagnostic disk and run the utility to check the disks that way.
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