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Old 02-16-2013, 12:05 AM   #1
sw10025
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Tivo Desktop Plus - Attempted Downloads Failing

My Tivo Desktop Plus was working fine this afternoon, and then this evening, right after the support hours closed, started acting up. Basically, whenever I try to download a video, any video, from either of my Series 2 Tivos, it immediately fails, and nothing I've tried has gotten it working again.

Here's what I've already tried (not necessarily in order I tried them):

1. Rebooting my PC;

2. Repairing Tivo Desktop Plus (through the PC's control panel);

3. Removing and then putting back permissions to download videos in my account on tivo.com

4. Changing the discovery protocol from Bonjour for Windows to Tivo Beacon and back again (didn't work using either)

5. Making both the Tivos connect to the Tivo service (repeatedly)

6. I checked to see if I should re-input my media key but it looks like if I do that, I won't be able to access any of the many, many programs I have on the PC, so I didn't mess with that.

7. I killed all the Tivo related processes I saw in Windows Task Manager and tried reopening Tivo Desktop Plus

I'm out of ideas what I can try, and since I won't be able to talk to support until tomorrow, thought I'd ask here if anyone has any ideas what else I should try. Any thoughts?

Last edited by sw10025 : 02-16-2013 at 12:12 AM.
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Old 02-16-2013, 02:18 AM   #2
ThAbtO
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It seems to have nothing to do with the computer's side, ie: Tivo desktop, etc.

http://www.tivocommunity.com/tivo-vb...11#post9526311
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Old 02-16-2013, 07:11 AM   #3
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Thank you for posting the link to that thread. I tried searching for the problem, but apparently I don't know any of the lingo that's contained in that discussion, most of its all way, way above my head. Fortunately, I did get the part about turning the clock back, eh voila, that seems to have resolved the problem!

Thank you so much for the link to that discussion!
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Old 02-16-2013, 07:18 AM   #4
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All hail notting for figuring it out:

http://www.tivocommunity.com/tivo-vb...d.php?t=501069
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Old 02-16-2013, 03:44 PM   #5
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Big Grin Changing PC date worked for me, too

So glad I visited this forum, I had 16 shows to download since my Windows update on the 15th, and now, by changing my PC date back to the 12th, it all seems good again in the 'hood...
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Old 02-16-2013, 05:00 PM   #6
sw10025
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Quote:
Originally Posted by unitron View Post
All hail notting for figuring it out:

http://www.tivocommunity.com/tivo-vb...d.php?t=501069
Indeed, thank you oh wise and benevolent one, notting, as well as those who pointed myself and others to the temporary resolution!
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Old 02-16-2013, 06:23 PM   #7
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Quote:
Originally Posted by MOJU View Post
So glad I visited this forum, I had 16 shows to download since my Windows update on the 15th, and now, by changing my PC date back to the 12th, it all seems good again in the 'hood...
To repeat: It has nothing to do with Windows update. Or Windows.
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Old 02-16-2013, 07:36 PM   #8
BH9244
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I seem to be having a similar problem, I normally use TivoPlaylist to transfer off my 2 premier units to a laptop for later viewing, every time I initiated a transfer the transfer would start then immediately terminate, I tried transferring with Tivo Desktop and that failed as well. I rolled back the date to the 13th and all seems to operate normally.
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Old 02-18-2013, 03:19 AM   #9
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changing the date.. worked.. but why?

Quote:
Originally Posted by BH9244 View Post
I seem to be having a similar problem, I normally use TivoPlaylist to transfer off my 2 premier units to a laptop for later viewing, every time I initiated a transfer the transfer would start then immediately terminate, I tried transferring with Tivo Desktop and that failed as well. I rolled back the date to the 13th and all seems to operate normally.
I really hate the idea that the solution that works is to change the date on your PC. I'm happy that I am transferring again.. but c'mon now. The session ID timeout thing needs to be fixed.
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Old 02-18-2013, 09:03 AM   #10
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Quote:
Originally Posted by thorpemark View Post
I really hate the idea that the solution that works is to change the date on your PC. I'm happy that I am transferring again.. but c'mon now. The session ID timeout thing needs to be fixed.
There is a better way (much better actually, since modifying your computer's date could mess up other software), and it's pretty easy too. Morac, Cat God--but realistically TiVo god--came up with it and documented it here. If you're using Windows, you can edit the file in question by right-clicking and selecting Open With...Notepad.
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Old 02-18-2013, 01:10 PM   #11
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Quote:
Originally Posted by awsnyde View Post
Morac, Cat God--but realistically TiVo god--came up with it ..... If you're using Windows, you can edit the file in question by right-clicking and selecting Open With...Notepad.
I applied his simple fix yesterday (which needed reboot on XP) and it has worked flawlessly (with the correct date/time) on a S2, S3 HD and a S4 HD using Tivo Desktop on a Windows XP machine

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