Been browsing this forum for a few months now and finally pulled the trigger on an Elite last weekend to replace a very old Series 2 that was just used to record overflow since it wasn’t HD and finally kill the hated TWC DVR. Shockingly the install went smoothly (self-installed) and we thought we were in the clear but the last few days a few issues have me worried.
Primarily when switching channels on a rare occasion we’ll hit a “No Signal”, often just switching back and forth will force the channel in. Yesterday this happened in the afternoon on MSNBC and the channel didn’t come back quickly. Later in the evening a recording scheduled on MSNBC did not record due to “No Signal” (other recordings at the same time occurred.) Checking the DVR Diag. we’re finding signal strength to be north of 90 with a SnR of 35-37; one possible concern is unresolved errors show in the 4,000 – 5,000 range but are not growing and overall picture quality once tuned is as good as with the TWC box. I’m not sure if this is “typical” but it does feel channels take longer to “tune” than with the TWC box (black screen delay of 2-3 seconds before tuning.) Also had 2 “lock-ups” that I’ve shrugged off as being on the Tivo side (these don’t worry me as much.)
I’m not ready to panic yet, but would really prefer not to have to set up a redundant DVR out of fear that signal drops will continue to cause recording failures (that would be a deal-breaker.) I’m also going to “simplify” my cable routing to the DVR tonight as there is an amplifier and a splitter involved currently. Anything else I should keep an eye out on or try? Should that unresolved error count worry me? Been hesitant to reseat the cable card or call support yet as it’s been pretty isolated.
Finally haven’t seen the Spring update push yet despite forcing back-to-back connects to the service and rebooting – is the roll-out just staged such that I may not be in que yet?
Thanks for any help you can provide.