Tivo HD with 1gig HD/Only get basic service on both tuners
Cablevision IO Silver Package
SA Cable Card Multistream Card/Cisco Tuning Adapter
Some time ago I got 2 cable cards from Cablevision one for my Premiere and the other for a Tivo HD that I got from a friend at work. He gave to me dead to repair. The drive went bad and he got a new one. Since I worked in IT new drives are always on the shelf. So I purchased the proper Instant Cake for the Tivo HD and everything was great.
After a few exchanged Cable Cards and several chats with CV I gave up for the time being getting them to work properly. I have 2 Pioneer Tivo with SA 4200 so recording my pay channels wasnt an issue. The two HD units handled all of the basic shows. I also have a SA 4250HD for the occasions that the Tivos are busy and I want to watch HD.
Things got busy and I forgot about it.
Recently the Premiere got an update and it starting working properly. I checked the HD and it was still the same. Basic Channels are fine. Channels like HBO,HGTV,Velocity are a black screen with no errors.
So I called CV and spoke with someone in the Cable Card group and asked them if the could send a signal to update the card. They did and nothing changed. They have suggested a truck roll. I told them that I would have to schedule it at a later date.
Any thoughts or suggestions would greatly be appreciated.