As far as I can tell, I'm getting all the channels I'm supposed to in my package except G4HD. TW Austin said I am supposed to be getting the channel but when I tune to it I get the Tivo message saying "Channel not provided by the Tuning Adapter. Please contact your cable provider..."
When I use a mini to tune to it, I get "Searching for a signal on this channel. (V52) Press Select for help.
I've already run through a litany of diagnostics with TWC on the phone, rebooting all devices, unhooking usb/power on TA, and even today a replacement of the Tuning Adapter. TW Cable guy also replaced ends on coax, tested line inside house, outside house to box, he says all signals are good. (oddly enough he did state that my db levels were +7 but tuning adapter always shows them -6 or -5) He also admitted he wasn't familiar with the TA's and Tivos (why did they send HIM out then?!)
Still, no go for G4HD. The TWC cable card people re-verified my account, sent new signals down, etc. and even verified that if I can get other channels in the same tier (which I could) then they have no idea why I'm not getting G4HD.
The last suggestion from the TWC Cablecard folks was to contact Tivo and see if there is "something going on there". Hmmm.
If anyone reading this is on Time Warner, can you get G4HD if it's in your package?
2nd question. Anyone have any suggestions?
I can live without G4HD but if I'm supposed to get it, then demmit, I want it