Can't get new channels and channel guide to sync!
Good afternoon guys,
Iíll start off by saying Iím working with a TiVo Premiere. Iíd like to discuss two problems with the wonderful forum members here.
Late last fall, my cable provider began changing over their analog channels to digital, aka, the digital transition. Postcards were mailed out asking how many QAM tuners you would need. Checked my ownerís manual to find out my TV (09í Sony) has an internal QAM tuner. During the transition, a banner began to scroll across the tops of channels stating ďIf you see this banner, please re-scan your TVĒ.
When I rescanned my channel list through TiVo central, it pretty much doubled the channels. Here is the first of my two problems. Iíll use channel 41, FX, for an example. My TiVo picks up channel 41 and labels it as FX and has the programming guide info and so on at top. While this info is displayed, Iím receiving no signal (as it is the old analog signal and is dead) and it gives me a warning message stating no signal. However, TiVo also finds channel 41-1, the new digital version of FX and labels it as CH41FX. The picture is there and looks great, only it wonít retrieve the programming info. Basically, it is somehow pulling in the old analog channels (with no picture) and is assigning the programming info to these channels. Itís also finding the new digital channels and is assigning ď-1Ē to them but wonít line up the guide info with the new channels. This has screwed up all of my season passes and will only let me record by manually doing so by entering the channel, time and date.
Iíve deleted the channel list, rescanned, checked and unchecked boxes multiple times over the last 2-3 months. If I uncheck all of the old analog channels, this still wonít line up the new channels with the channel info. Iíve even gone in and changed the zip code from which is seeks your cable service and programming info from.
The second problem is when I rescan, if continually doesnít find the digital versions of 8 certain channels. It will find the old, dead analog signal but will not find the new, digital, -1 version. No matter how many times I scan, it won't find the digital version of these same 8 channels.
I called the cable provider first and then referred me to TiVo. Called TiVo and those guys were very nice but referred me back to the cable provider.
Any thoughts or suggestions as Iím really missing my season passes!!!