TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Roamio DVRs
TiVo Community
Reply
Forum Jump
 
Thread Tools Rating: Thread Rating: 2 votes, 5.00 average.
Old 01-24-2014, 07:08 PM   #1
docprego
Registered User
 
Join Date: Jan 2014
Posts: 32
iPhone app guide problem "To Be Announced"

Whenever I access the guide in the TiVo app on my iPhone 5 I encounter a problem. The majority of the channels list the program name as "To Be Announced". Sometimes if I advance forward in time to the next hour they will load. More often they do not. Without program names the guide is absolutely useless.

One of the things that sold me on the Roamio was the excellent reviews of the mobile apps. Can anyone help?


Sent from my iPhone using Tapatalk
docprego is offline   Reply With Quote
Old 01-24-2014, 08:34 PM   #2
Bierboy
Seasoned gas passer
 
Bierboy's Avatar
 
Join Date: Jun 2004
Location: Quad Sillies
Posts: 11,388
The mobile app is not affected by an individual box (e. g. Roamio or Premiere). It's simply getting it's information via software.
__________________
"You don't know Bierboy like I know Bierboy. He became a lot more amusing after I figured out his sense of humor..." -- Rob Helmerichs

XL4
Bierboy is online now   Reply With Quote
Old 01-24-2014, 08:54 PM   #3
docprego
Registered User
 
Join Date: Jan 2014
Posts: 32
I understand that. My question is why does the guide fail to load data so often?

I've found that if I jump ahead a few hours all channels load properly. Then if I go back to where I was experiencing the problem it loads properly as well. It seems like it fails to refresh until I jump forward a few hours and then go back. It's a usable workaround but not the way it should work.


Sent from my iPhone using Tapatalk
docprego is offline   Reply With Quote
Old 01-25-2014, 04:09 AM   #4
docprego
Registered User
 
Join Date: Jan 2014
Posts: 32
Tried the iPad app tonight and it has exactly the same behavior.
docprego is offline   Reply With Quote
Old 01-26-2014, 02:21 AM   #5
docprego
Registered User
 
Join Date: Jan 2014
Posts: 32
Follow up: Both the iPhone and iPad apps are working perfectly today. Something must have been wrong yesterday.
docprego is offline   Reply With Quote
Reply
Forum Jump




Thread Tools
Rate This Thread
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 10:22 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |