I have a Tivo HD which I recently connected to a Comcast ethernet connection from the old telephone connection I used. I've been trying to get Netflix to work on this device but the application fails to launch properly - it just returns to the Netflix folder in the Now Playing List.
My s/w version is 11.0k. A relative of mine has a Tivo HD on Verizon running 11.0k and the Netflix works properly on his unit.
I called Tivo for assistance but they said they can't find anything wrong and told me the Tivo HD was most likely defective.
I just saw another thread where someone said that Netflix on his Tivo HD started to work properly when his s/w was updated to 11.0m. I tried to force an update to 11.0m on my unit by repeatedly doing a network connection to Tivo, but the software hasn't updated. I called Tivo tech support and they said there was no way they could force my Tivo to go to 11.0m. I'm trying to find out if there is anything else I can try to get Netflix working or to get my software updated to 11.0m?