Has anyone had any joy using the 0845 number for this alternative EPG service since TIVO dumped us all? It started failing ages ago and I was advised to use the Manchester number instead; however, it becomes very expensive dialling this number. I did email the support people for the service but am getting no response.
As you can see for 0845 the number of callers is in single figures. From what I remember the 0845 number didn't fail every single time, but did fail 90%+ of the time so couldn't be relied upon.
You can configure your tivo to use other numbers, although unless you have access to a bash prompt using a serial connection you will need to put the tivo drive into a PC to do it. The details are here