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Old 09-17-2013, 04:35 PM   #1
julsssark
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Join Date: Apr 2009
Posts: 14
Tivo Suggestions Broken with Time Warner Tuning Adapter

Tivo Suggestions apparently will not record when a Roamio box is used with a Time Warner Cable tuning adapter. This is a known bug with the Premiere series that I have run into and according to customer service, it is still not fixed with the Roamio boxes. I have Time Warner Cable in Los Angeles. There is no timeline for when this issue will be fixed.

juls
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Old 09-17-2013, 05:46 PM   #2
DaveDFW
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Location: Richardson, TX
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Hmm, I'm with Time-Warner in North Texas and a former victim of the no-suggestions issue when I owned an S3 or Premiere. My Roamio, attached to a tuning adapter, works correctly. It's one of the pleasant surprises I've experienced with the Roamio.

Is TWC LA is doing something differently?
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Old 09-21-2013, 12:05 PM   #3
carld
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I'm also a TWC LA customer that had the no-suggestions issue with the Premiere. My Roamio Plus, using the same CC and TA from my older TiVo, records suggestions properly.
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Old 10-28-2013, 11:16 AM   #4
julsssark
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Strange, but last week my Tivo suggestions started working on my Premiere 4.

Updated: Broken again. Turns out my Tuning Adapter failed and that is why the suggestions started working. Once I replaced the adapter, the suggestions broke again.

The Tivo Fall software update is supposed to fix the bug.

Last edited by julsssark : 11-15-2013 at 07:45 AM.
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Old 12-13-2013, 02:13 PM   #5
julsssark
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Fall update fixed this problem for me.
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