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Old 11-18-2013, 10:28 PM   #1
bradleys
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Join Date: Oct 2007
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Problem connecting - anyway to fix?

On a trip and using then stream in my hotel room... It was really working pretty well. Watched a whole show and the quality was great! Very usable...

Started watching the new Fast and Loud, watched for a little while and the picture froze.

Now I get a dialog telling me that there is a problem connecting to the stream device.

Asks me if I want to fix - of course that can't be done away from the network.

Does this mean I am done for the week? I know it's new, but I really hope TiVo improves the error handling on the OOH streaming. Kind of a waste that's the system is now bricked and it only Monday of a full week trip!

EDIT: I wonder if this is just a lost connection and the IOS app cannot see it at the moment. Given time, it will reappear and work properly.

I will keep coming back to test.
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Last edited by bradleys : 11-18-2013 at 11:05 PM.
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Old 11-18-2013, 11:55 PM   #2
untfan
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Join Date: Jul 2005
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Can you see the TiVo(s) on your network (i.e. browse my shows, etc.).

Have you tried disconnecting from the WiFi and then reconnecting - I have had similar problems with various IOS releases, and the WiFi disconnect/reconnect seemed to solve a lot of my issues. The severity has improved with the various IOS releases.
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Old 11-19-2013, 07:34 AM   #3
bradleys
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Join Date: Oct 2007
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Yes, I can see the TiVo's and switch between them. I have disconnected from the hotel wifi to my LTE connection and I get the same error downloading.

Rebooted the iPad to see if that would help - no joy!

The app sees the TiVo's and all functionality works - initiate a recording, delete a recording, set up a season pass...

Just the handshake to the stream is broken.

Tried again this morning and have the same outcome.
__________________
TiVo S2 (Retired)
TiVo Series 3 (for sale)
TiVo HD (for sale)
TiVo Premier (2 TB Upgrade)
TiVo Roamio Plus
TiVo Mini
iPad TiVo app
TiVo Stream (Sold)
Personal Video Share powered by PyTiVo
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Old 11-19-2013, 02:20 PM   #4
bradleys
It'll be fine....
 
Join Date: Oct 2007
Posts: 1,461
New app update today... Still doesn't work, but I suspect I am going to have to be back on my home network to re-pair the stream.

A bust for this week, but I am hopeful they have identified some of the instability issues.

When it worked - it worked great!
__________________
TiVo S2 (Retired)
TiVo Series 3 (for sale)
TiVo HD (for sale)
TiVo Premier (2 TB Upgrade)
TiVo Roamio Plus
TiVo Mini
iPad TiVo app
TiVo Stream (Sold)
Personal Video Share powered by PyTiVo
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Old 11-20-2013, 03:00 AM   #5
MikePA1
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Join Date: Nov 2013
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Quote:
Originally Posted by bradleys View Post
New app update today... Still doesn't work, but I suspect I am going to have to be back on my home network to re-pair the stream.
I re-paired from WiFi at work.
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Old 11-21-2013, 12:25 AM   #6
bradleys
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Join Date: Oct 2007
Posts: 1,461
Quote:
Originally Posted by MikePA1 View Post
I re-paired from WiFi at work.
Not sure how you did that. Says it has to be on the same network to pair...
__________________
TiVo S2 (Retired)
TiVo Series 3 (for sale)
TiVo HD (for sale)
TiVo Premier (2 TB Upgrade)
TiVo Roamio Plus
TiVo Mini
iPad TiVo app
TiVo Stream (Sold)
Personal Video Share powered by PyTiVo
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