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Old 11-15-2013, 08:00 PM   #1
siratfus
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Lifetime Tivos with SquareTrade...

If your tivo breaks down, and they replace it for you.. Will TIVO allow the lifetime to continue on the replacement unit?
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Old 11-15-2013, 11:04 PM   #2
replaytv
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Quote:
Originally Posted by siratfus View Post
If your tivo breaks down, and they replace it for you.. Will TIVO allow the lifetime to continue on the replacement unit?
Who is 'They'?
The 'lifetime' is on the motherboard, so if the power supply or hard drive is replaced, you will still have lifetime
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Old 11-15-2013, 11:19 PM   #3
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Who is 'They'?
The 'lifetime' is on the motherboard, so if the power supply or hard drive is replaced, you will still have lifetime
Technically the lifetime is on the TiVo Service Number (which nowadays is pretty well locked down to the motherboard) but I suspect that SquareTrade thing only amounts to replacememnt rather than repair, because there really aren't authorized TiVo Service Centers where they have service manuals and schematics and replacement parts.
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Old 11-16-2013, 07:46 AM   #4
dianebrat
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Originally Posted by siratfus View Post
If your tivo breaks down, and they replace it for you.. Will TIVO allow the lifetime to continue on the replacement unit?
The way it usually works is that they'll let you get it repaired and reimburse you or buy a new one and then give you full credit for the old one (that includes Lifetime) when you return it to them. Squaretrade doesn't actually repair anything in most cases.
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