TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Roamio DVRs
TiVo Community
Reply
Forum Jump
 
Thread Tools Rating: Thread Rating: 21 votes, 4.81 average.
Old 10-21-2013, 07:38 PM   #61
Devx
Registered User
 
Join Date: Jun 2006
Location: Atlanta, GA
Posts: 269
These same ads have been around for a while now. Is it the size of the pop-up? If it were reduced in size to the SDUI popup would everyone find it as intrusive?
__________________
Roamio Pro
Roamio Plus (3TB)
Premiere Elite/XL4
THD 2TB x 2
Humax S2 300GB (retired)
Devx is offline   Reply With Quote
Old 10-21-2013, 08:05 PM   #62
crxssi
Veteran TiVo User
 
crxssi's Avatar
 
Join Date: Apr 2010
Posts: 2,746
Quote:
Originally Posted by Devx View Post
These same ads have been around for a while now. Is it the size of the pop-up?
Yes, that is the trigger that is causing people to be upset (and rightfully so). And the idea that if TiVo can make the ads larger it indicates it could also lead to more ads, more frequently, in more places, and with additional annoyances.
__________________
Series 1-> Series 2-> DirecTiVo HD-> TiVo HD-> Premiere -> Roamio Pro
crxssi is offline   Reply With Quote
Old 10-21-2013, 08:13 PM   #63
ptr727
Registered User
 
Join Date: Dec 2004
Posts: 31
I opened a case with support to complain about the intrusive ad.
They said they can opt me out of most ads, but not all.
Waiting to receive confirmation if opting out applies to this type of ad.
ptr727 is offline   Reply With Quote
Old 10-21-2013, 09:03 PM   #64
CrispyCritter
Purple Ribbon Wearer
 
Join Date: Feb 2001
Location: North Potomac, MD
Posts: 3,637
Quote:
Originally Posted by Dan203 View Post
The main point is... The ads are annoying! Does TiVo really want to annoy paying customers just to make a few more bucks selling ads? If just a few customers leave or don't buy because of the ads is it still worth it?
I think the answer is undeniably "yes", even independent of whether or not it convinces the cable companies to use TiVo.

TiVo is spending, and has spent, many millions of dollars developing targeted advertising and audience profiling and measurement. The goal from the beginning (15 years ago) was for that to contribute about a third of revenue eventually. Unfortunately, TiVo never got the necessary number of machines out there for this to ever get off the ground. Now, with the adoption of TiVo by the smaller cable companies, they're getting the numbers to put their plans into action. Both they and the cable companies are interested in this.

So even if they lose a bit in the stand-alone market with these ads, they are advancing their long-term plans. They've spent a lot more money than that on targeted advertising, so far unproductively.
__________________
CrispyCritter
TiVo Roamio:Felix TiVo Premiere:Bob TiVo XL4:Fred TiVo HDXL:Sharon TiVoHD:Susan
CrispyCritter is offline   Reply With Quote
Old 10-21-2013, 11:54 PM   #65
steve614
what ru lookin at?
 
steve614's Avatar
 
Join Date: May 2006
Location: Dallas, TX
Posts: 10,722
What are these pause ads that everyone's griping about?


I for one am glad TiVo gave us a backdoor code that dismisses the pause ad. They certainly didn't have to do that, and they could disable it at any time.

IOW, count your blessings?
__________________
The Man Prayer: I'm a man ...... I can change ...... If I have to ...... I guess.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

F*CK CANCER!
steve614 is offline   Reply With Quote
Old 10-22-2013, 05:16 AM   #66
davezatz
Funkadelic
 
davezatz's Avatar
 
Join Date: Apr 2002
Location: Northern Virginia
Posts: 4,299
Quote:
Originally Posted by dianebrat View Post
To those new folks in the thread saying "but if I knew it had ads" or "we shouldn't have to pay for it an get ads" This comes up every time the ad platform gets tweaked, and every time folks say "it's the last straw, I'm leaving.
Perhaps one of the many reasons TiVo dropped below 1 million retail subscribers for the first time since 2004. Having said that, Roamio is way better than Premiere and they should get a nice subscriber bounce/resurgence. But the updated pause menu ads are disgusting.
davezatz is offline   Reply With Quote
Old 10-22-2013, 07:16 AM   #67
jrtroo
User
 
Join Date: Feb 2008
Posts: 2,515
Is there a picture of these new and terrible ads around? On my older boxes, I never even recognized they were there except when someone new got a box and complained. So, how are they so much worse on a Roamio?
__________________
TiVo Owner
jrtroo is offline   Reply With Quote
Old 10-22-2013, 07:42 AM   #68
DCIFRTHS
I dumped SDV / cable
 
DCIFRTHS's Avatar
 
Join Date: Jan 2000
Location: New York
Posts: 2,075
Quote:
Originally Posted by Dan203 View Post
... The pause ad is huge and covers the whole screen. If I pause to see something I have to press another button to get rid of it.
Correct. It's annoying.
DCIFRTHS is offline   Reply With Quote
Old 10-22-2013, 07:48 AM   #69
DCIFRTHS
I dumped SDV / cable
 
DCIFRTHS's Avatar
 
Join Date: Jan 2000
Location: New York
Posts: 2,075
Quote:
Originally Posted by ptr727 View Post
I opened a case with support to complain about the intrusive ad.
They said they can opt me out of most ads, but not all.
Waiting to receive confirmation if opting out applies to this type of ad.
Please post back - I'm curious to know if it works.
DCIFRTHS is offline   Reply With Quote
Old 10-22-2013, 02:44 PM   #70
jmpage2
Registered User
 
jmpage2's Avatar
 
Join Date: Jan 2004
Posts: 1,895
Quote:
Originally Posted by steve614 View Post
What are these pause ads that everyone's griping about?


I for one am glad TiVo gave us a backdoor code that dismisses the pause ad. They certainly didn't have to do that, and they could disable it at any time.

IOW, count your blessings?
What code are you talking about that applies to the discussion at hand?
jmpage2 is offline   Reply With Quote
Old 10-22-2013, 04:12 PM   #71
moyekj
Registered User
 
Join Date: Jan 2006
Location: Mission Viejo, CA
Posts: 9,184
Quote:
Originally Posted by jmpage2 View Post
What code are you talking about that applies to the discussion at hand?
SPSPS (NOTE: Trickier to enable compared to all other SPS codes).
__________________
Roamio Pro, Elite, Premiere
Cox - Motorola CableCards & TAs
Slingbox 350 via TiVo Mini & TiVo Stream for remote viewing

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
moyekj is offline   Reply With Quote
Old 10-23-2013, 12:39 PM   #72
kbmb
Registered User
 
Join Date: Jun 2004
Location: NH
Posts: 814
Ok so now I am seeing where these ads are affecting the user experience:

I have a folder with 2 shows in it. I go into the folder and below the 2 shows you see a line for the Carbonite ad. Now, the ad takes a second to load.

Where I can see a usability issue is:

I went into the bottom show in the list to view the detail screen. I wanted to click back and up to go back to the list and up to the top show in the list. I can do this, but right after I click up (to highlight the top show), the page refreshes to display the ad and now my highlighted show is the bottom one again.

No, it's not earth shattering......but still, I want the interface to not get in my way with ads.

-Kevin
kbmb is offline   Reply With Quote
Old 10-23-2013, 12:41 PM   #73
gcondrey
Registered User
 
Join Date: Sep 2013
Location: Xfinity (SA/Cisco Market), Memphis
Posts: 9
New to TiVo, don't like the ads

Add me to the list. The ads wouldn't be so bad if you could dismiss them and they wouldn't come back for 24 hours or so. It's the every time I pause thing that gets pretty annoying.
gcondrey is offline   Reply With Quote
Old 10-23-2013, 12:51 PM   #74
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,024
Quote:
Originally Posted by kbmb View Post
Ok so now I am seeing where these ads are affecting the user experience:

I have a folder with 2 shows in it. I go into the folder and below the 2 shows you see a line for the Carbonite ad. Now, the ad takes a second to load.

Where I can see a usability issue is:

I went into the bottom show in the list to view the detail screen. I wanted to click back and up to go back to the list and up to the top show in the list. I can do this, but right after I click up (to highlight the top show), the page refreshes to display the ad and now my highlighted show is the bottom one again.

No, it's not earth shattering......but still, I want the interface to not get in my way with ads.

-Kevin
I haven't seen a delay in the ad showing up. When the list of shows populates, the ad was there at the bottom right away. At least this was the case last night. I looked just now and I don't see the ad listed in any of the folders I looked at any more.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Old 10-23-2013, 02:42 PM   #75
kbmb
Registered User
 
Join Date: Jun 2004
Location: NH
Posts: 814
Quote:
Originally Posted by aaronwt View Post
I haven't seen a delay in the ad showing up. When the list of shows populates, the ad was there at the bottom right away. At least this was the case last night. I looked just now and I don't see the ad listed in any of the folders I looked at any more.
I tried multiple times after it first occurred. By going into the details and back out. I'd say at least 7 out of 10 times the ad line took a second to show up. This is similar to the delete/keep box at the end of a recording.....the ad shows up a split second after the box does.

Doesn't really matter if it always happens or only happens once....get the damn ads away from the core functionality of the box.

Can't wait for the day when Tivo starts doing:

Show name
Show name
ad
Show name
ad
Show name

-Kevin
kbmb is offline   Reply With Quote
Old 10-23-2013, 03:15 PM   #76
Grakthis
Registered User
 
Join Date: Oct 2006
Posts: 648
Quote:
Originally Posted by Jeremy5 View Post
Oh my. This is not an issue of whether anyone wants Tivo to stay in business. I think we all do, and I doubt that any of us here have insight into their revenue from these ads or even whether the Roamio product is profitable with or without them.

I would happily pay more for an ad-free option (Amazon has done this well with the Kindle). I don't want to see the same ad repeatedly, and I want a choice other than switching to a service other than Tivo.
Well, it seems we have someone who literally said they didn't care about TiVo's profitability, they just wanted their 2 lbs of flesh that they believe they paid for. That's what I was responding to. That's unacceptable.

I don't want ads on my TV either. I don't want to watch commercials. But if I am shown that I can either have X with commercials, or not have X, I am going to take X with commercials. How much I paid for X initially is irrelevant.

For example, my kindle fire has ads on it. I paid like $120 dollars for the thing... but it has ads. I accepted that because it was either that, or pay more money to rid of the ads.

TiVo is not giving you a "pay more money to opt out" option. But presumably, there could be one, in theory, if not for the engineering time they would have to put in to that.

If TiVo were making a lot of profit, I think we'd have a valid complaint about them squeezing out every dime of ad revenues they could. But they aren't. So we don't. We can either deal with it, and it's the cost of TiVo ownership for TiVo to stay in business, or walk away. Those are your choices.
Grakthis is offline   Reply With Quote
Old 10-23-2013, 03:17 PM   #77
Grakthis
Registered User
 
Join Date: Oct 2006
Posts: 648
Quote:
Originally Posted by Dan203 View Post
The pause ad is huge and covers the whole screen. If I pause to see something I have to press another button to get rid of it.
I already have to do this, to get rid of the pause bar. It's always in the way.

Pause + clear. That's the routine. Every time.
Grakthis is offline   Reply With Quote
Old 10-23-2013, 03:20 PM   #78
Grakthis
Registered User
 
Join Date: Oct 2006
Posts: 648
Quote:
Originally Posted by Dan203 View Post
The main point is... The ads are annoying! Does TiVo really want to annoy paying customers just to make a few more bucks selling ads? If just a few customers leave or don't buy because of the ads is it still worth it?
Ah, now THAT'S a good question.

I don't find them that annoying, but how many people have to find them annoying before it stops being worth it?

Companies have been asking this questions for a really long time.

i think Amazon's "with offers!" model, for example, gives the "opt out" just so you have it. I don't know anyone who has ever taken it. Just the fact that it EXISTS makes people go "ok, so, I don't HAVE to look at the ads... but I will, because money." But when you don't offer that, it makes people go "JUUUUUUSSSSSTICEEEEEEE! FREEEDOMOMMMMMMMM!!!! I AM SO MADDDDDDD!!!!!!"

We just want options to make suboptimal choices, even if we don't make them!
Grakthis is offline   Reply With Quote
Old 10-23-2013, 03:39 PM   #79
jmpage2
Registered User
 
jmpage2's Avatar
 
Join Date: Jan 2004
Posts: 1,895
Quote:
Originally Posted by Grakthis View Post
Ah, now THAT'S a good question.

I don't find them that annoying, but how many people have to find them annoying before it stops being worth it?

Companies have been asking this questions for a really long time.

i think Amazon's "with offers!" model, for example, gives the "opt out" just so you have it. I don't know anyone who has ever taken it. Just the fact that it EXISTS makes people go "ok, so, I don't HAVE to look at the ads... but I will, because money." But when you don't offer that, it makes people go "JUUUUUUSSSSSTICEEEEEEE! FREEEDOMOMMMMMMMM!!!! I AM SO MADDDDDDD!!!!!!"

We just want options to make suboptimal choices, even if we don't make them!
The difference in getting the non-ads version of the Kindle is $15-$20. You were actually too cheap to pay that pittance to avoid annoying ads but you'll pay hundreds for a TiVo? Wow.

The comparison with TiVo would be that someone bought a Kindle/iPad, which maybe had web advertising that the person expected, and then they added pop-up ads when you are running apps, etc.

Many many people would find this annoying and rightfully so.

TiVo should offer an option to opt-out for those of us that are annoyed by the new ads, because it did not exist when we bought the product.

I might be the person you were referring to who was 'not concerned' about TiVo profitability. It is the companies responsibility to make products that are marketable to large numbers of customers and turn a profit. It's NOT up to the consumer to wring their hands about whether a price-cut, change in marketing, etc, is going to result in their beloved company going kaput... that is for TiVo upper management and board of directors to worry about.
jmpage2 is offline   Reply With Quote
Old 10-23-2013, 07:23 PM   #80
Jeremy5
Registered User
 
Join Date: Dec 2007
Posts: 23
Anyone who wanted a picture of the Carbonite ads...
Attached Images
File Type: jpg photo.JPG (117.5 KB, 104 views)
File Type: jpg photo1.JPG (92.9 KB, 79 views)
Jeremy5 is offline   Reply With Quote
Old 10-24-2013, 12:10 AM   #81
crxssi
Veteran TiVo User
 
crxssi's Avatar
 
Join Date: Apr 2010
Posts: 2,746
Quote:
Originally Posted by Jeremy5 View Post
Anyone who wanted a picture of the Carbonite ads...[photos]
And those of you not on the platform long- TiVo has *NEVER* had pause ads with a black background (not that I ever recall) or anywhere near that large. And with a ONE LINE text ad plus the bar, they are managing to obscure 25% of the vertical screen across 66% of the horizontal screen.

The delete ad doesn't matter much, since you very rarely need to see what is behind it, and it only happens once per program.

STOP THIS CRAP, TiVo Inc....
__________________
Series 1-> Series 2-> DirecTiVo HD-> TiVo HD-> Premiere -> Roamio Pro
crxssi is offline   Reply With Quote
Old 10-24-2013, 01:19 AM   #82
moyekj
Registered User
 
Join Date: Jan 2006
Location: Mission Viejo, CA
Posts: 9,184
Quote:
Originally Posted by aaronwt View Post
I haven't seen a delay in the ad showing up. When the list of shows populates, the ad was there at the bottom right away. At least this was the case last night. I looked just now and I don't see the ad listed in any of the folders I looked at any more.
There's at least 1-2 second delay added when you get to end of a show and have to wait extra for the ad to populate before you get the keep or delete menu to appear and be functional. Initially there's no ad, then the menu text gets pushed up to make room for the ad. I noticed and was irritated by the delay immediately especially since Roamio is otherwise usually so much more responsive.
The pause ads themselves I can deal with since I always enable SPSPS 1st thing following a reboot, but even those cause a slight delay in the pausing and unpausing.
__________________
Roamio Pro, Elite, Premiere
Cox - Motorola CableCards & TAs
Slingbox 350 via TiVo Mini & TiVo Stream for remote viewing

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
moyekj is offline   Reply With Quote
Old 10-24-2013, 07:55 AM   #83
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,024
Quote:
Originally Posted by crxssi View Post
And those of you not on the platform long- TiVo has *NEVER* had pause ads with a black background (not that I ever recall) or anywhere near that large. And with a ONE LINE text ad plus the bar, they are managing to obscure 25% of the vertical screen across 66% of the horizontal screen.

The delete ad doesn't matter much, since you very rarely need to see what is behind it, and it only happens once per program.

STOP THIS CRAP, TiVo Inc....
I haven't seen any ads with a black background. They have all been dark Blue. Unless I'm just mis-remembering. When I saw the pic someone posted my first thought was that something was wrong with it because I thought the background matched everything else with the Roamio which was dark Blue.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Old 10-24-2013, 07:58 AM   #84
davezatz
Funkadelic
 
davezatz's Avatar
 
Join Date: Apr 2002
Location: Northern Virginia
Posts: 4,299
Quote:
Originally Posted by aaronwt View Post
I haven't seen any ads with a black background. They have all been dark Blue.
All my Roamio pause menu ads have been Carbonite on the larger black background... different than Premiere. Wonder how long Mini will remain immune. :/
davezatz is offline   Reply With Quote
Old 10-24-2013, 08:36 AM   #85
jrtroo
User
 
Join Date: Feb 2008
Posts: 2,515
Quote:
Originally Posted by Jeremy5 View Post
Anyone who wanted a picture of the Carbonite ads...
Thanks. The ones on the premiere and older boxes were like billboards- you knew it was there but never really saw it. This actually is different, upon first review it seems much harder to ignore, at least initially.

Is this what is intended? Or is the larger box with all of that empty space a bug to be squashed?
__________________
TiVo Owner
jrtroo is offline   Reply With Quote
Old 10-24-2013, 10:44 AM   #86
Grakthis
Registered User
 
Join Date: Oct 2006
Posts: 648
Quote:
Originally Posted by jmpage2 View Post
The difference in getting the non-ads version of the Kindle is $15-$20. You were actually too cheap to pay that pittance to avoid annoying ads but you'll pay hundreds for a TiVo? Wow.
It's not a matter of cheap. I would be paying 15-20 for NOTHING. So, no, I am not willing to burn $20 in a fire for no reason.

Quote:
The comparison with TiVo would be that someone bought a Kindle/iPad, which maybe had web advertising that the person expected, and then they added pop-up ads when you are running apps, etc.
No, pop-up ads require you to remove them. the TiVo ads do not. The Amazon ads show up on the unlock screen. Equivalent to the pause screen on the TiVo.

Quote:
Many many people would find this annoying and rightfully so.

TiVo should offer an option to opt-out for those of us that are annoyed by the new ads, because it did not exist when we bought the product.
"existed when we bought the product" is irrelevant to products that are updated. Out of the home streaming didn't exist when some people bought their Roamios. Would TiVo be justified in charging for that feature now, or would you be enraged about that?

What we are justified in being 'annoyed' about is not relevant to the conversation. I am annoyed by TV ads.

Quote:
I might be the person you were referring to who was 'not concerned' about TiVo profitability. It is the companies responsibility to make products that are marketable to large numbers of customers and turn a profit. It's NOT up to the consumer to wring their hands about whether a price-cut, change in marketing, etc, is going to result in their beloved company going kaput... that is for TiVo upper management and board of directors to worry about.
It is the companies job to sell you a product, that you buy, and then continue to make a profit off of that product.

Congrats, TiVo did that. You bought it. Now they are selling ads. Sounds like your mission parameters were accomplished. So stop being mad at them for doing exactly what you think they are supposed to do.
Grakthis is offline   Reply With Quote
Old 10-24-2013, 11:31 AM   #87
jmpage2
Registered User
 
jmpage2's Avatar
 
Join Date: Jan 2004
Posts: 1,895
I'm not the only one mad at them. If enough of us get annoyed with them and the word gets around, it could affect their sales and outweigh whatever pittance they are getting for selling an obnoxious advertisement to Carbonite.... or people could just quietly accept every ad change until you have large full screen ads on every screen.... because that's sort of the ultimate goal in marketing, to force eye-balls to look at adds every so many minutes.
jmpage2 is offline   Reply With Quote
Old 10-24-2013, 11:32 AM   #88
LoadStar
LOAD"*",8,1
 
LoadStar's Avatar
 
Join Date: Jul 2001
Location: Milwaukee, WI
Posts: 30,899
Quote:
Originally Posted by jmpage2 View Post
TiVo should offer an option to opt-out for those of us that are annoyed by the new ads, because it did not exist when we bought the product.
Again, TiVo has been doing ads - including pop-up ads - for years, including the entire duration of the Roamio product line that this forum is discussing. You cannot accurately state that the ads "did not exist when [you] bought the product." They may not have yet run an ad on the Roamio product line - but that is not the same thing as what you stated.
LoadStar is offline   Reply With Quote
Old 10-24-2013, 11:39 AM   #89
davezatz
Funkadelic
 
davezatz's Avatar
 
Join Date: Apr 2002
Location: Northern Virginia
Posts: 4,299
Quote:
Originally Posted by jmpage2 View Post
I'm not the only one mad at them. If enough of us get annoyed with them and the word gets around, it could affect their sales and outweigh whatever pittance they are getting for selling an obnoxious advertisement to Carbonite....
Word got around - the Associated Press covered it via dozens of pubs in 2009 (and quote me in the story). TiVo obviously didn't care, despite a continued decline in retail subscribers. Several years later, customers (existing and potential) are probably more tolerant and expectant of these things and Roamio is way better than the Premiere. So I imagine they'll carry on. It is what it is. We gotta suck it up, or move on.
davezatz is offline   Reply With Quote
Old 10-24-2013, 12:38 PM   #90
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,024
Quote:
Originally Posted by jmpage2 View Post
I'm not the only one mad at them. If enough of us get annoyed with them and the word gets around, it could affect their sales and outweigh whatever pittance they are getting for selling an obnoxious advertisement to Carbonite.... or people could just quietly accept every ad change until you have large full screen ads on every screen.... because that's sort of the ultimate goal in marketing, to force eye-balls to look at adds every so many minutes.
I think they will lose more sales by not having Android streaming support than having some ads.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Reply
Forum Jump




Thread Tools
Rate This Thread
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 01:45 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |