TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Mini
TiVo Community
Reply
Forum Jump
 
Thread Tools Rating: Thread Rating: 7 votes, 5.00 average.
Old 09-19-2013, 09:47 AM   #1
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Logged out of Netflix

Thought this was a fluke but its now happened 3 days in a row. Having to re-login to my Netflix account on the Mini's at least once per day. Doesn't happen to the Roamio. Anyone else?

Thanks
bunjicat is offline   Reply With Quote
Old 09-19-2013, 11:22 AM   #2
kherr
Registered User
 
Join Date: Aug 2006
Posts: 98
Yup

No solution though .....
kherr is offline   Reply With Quote
Old 09-19-2013, 11:35 AM   #3
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
I was afraid of that. Going to have to change my netflix password to something much shorter. Is Tivo aware of the bug?
bunjicat is offline   Reply With Quote
Old 09-19-2013, 08:02 PM   #4
kherr
Registered User
 
Join Date: Aug 2006
Posts: 98
I don't know. It's only hit me once, and I don't use that Mini too much.
kherr is offline   Reply With Quote
Old 10-03-2013, 06:41 AM   #5
kc2kzz
Registered User
 
Join Date: May 2007
Posts: 1
It had happened to me twice now. The second time I had something strange happen and lost all the apps on the mini. After rebooting they came back but had to re-sign into Netflix.

Sent from my Nexus 7 using Tapatalk 4
kc2kzz is offline   Reply With Quote
Old 10-03-2013, 08:12 AM   #6
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,070
I just accessed Netflix on the Mini in the room I'm in. I last accessed Netflix in here on Monday. Fortunately I did not need to log back in.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Old 10-04-2013, 08:05 PM   #7
kherr
Registered User
 
Join Date: Aug 2006
Posts: 98
It hit me a second time the other day. Like he said, I need a shorter password/email.
kherr is offline   Reply With Quote
Old 10-05-2013, 11:29 PM   #8
swerver
Registered User
 
Join Date: May 2012
Posts: 200
Happened to me today too, first time.
swerver is offline   Reply With Quote
Old 10-06-2013, 06:52 PM   #9
Jeremy5
Registered User
 
Join Date: Dec 2007
Posts: 23
Been logged out a couple times now on both of my minis. It's getting old.
Jeremy5 is offline   Reply With Quote
Old 10-08-2013, 11:35 AM   #10
cr33p
Registered User
 
Join Date: Jan 2005
Location: Ann Arbor MI
Posts: 644
On my fourth time with my mini since the last update. Has Margaret mentioned an impending fix?
cr33p is offline   Reply With Quote
Old 10-11-2013, 07:23 AM   #11
CrispyCritter
Purple Ribbon Wearer
 
Join Date: Feb 2001
Location: North Potomac, MD
Posts: 3,637
I'm wondering. It never used to happen to me, but I recently changed ISP service providers and it's happened a couple of times since. My old ISP basically never changed my household network address, and the new one seems to change it occasionally. Could this be related (Netflix sees you logging in from a new network address, even from an old machine, and wants more info)?

Do any of you other folks seeing problems know if your household network address is changing?
__________________
CrispyCritter
TiVo Roamio:Felix TiVo Premiere:Bob TiVo XL4:Fred TiVo HDXL:Sharon TiVoHD:Susan
CrispyCritter is offline   Reply With Quote
Old 10-11-2013, 02:55 PM   #12
rcase13
Registered User
 
Join Date: Sep 2013
Posts: 14
This happened to me again yesterday. It is getting old. My home network address hasn't changed.
rcase13 is offline   Reply With Quote
Old 10-11-2013, 03:09 PM   #13
aaronwt
HD Addict
 
aaronwt's Avatar
 
Join Date: Jan 2002
Location: Northern VA(Woodbridge)
Posts: 14,070
Quote:
Originally Posted by rcase13 View Post
This happened to me again yesterday. It is getting old. My home network address hasn't changed.
I had this happen on my Roamio pro a couple of days ago, but I think it was after the software update. Although my Minis which also had an update did not need me to login again.
__________________
Roamio Pro
TiVo Mini x4
Roamio Basic OTA
39TB unRAID1--53TB unRAID2--36TB unRAID3
XBL/PSN: WormholeXtreme
aaronwt is offline   Reply With Quote
Old 10-14-2013, 07:22 PM   #14
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Still happening. Talked to Tivo support. They indicated no known issues with this. So either we are in the minority or no one is complaining.
bunjicat is offline   Reply With Quote
Old 11-03-2013, 01:14 AM   #15
hyness
Registered User
 
Join Date: Nov 2000
Location: Tarzana, CA USA
Posts: 3
Angry

This just happened again for at least the fourth time. Is anything being done about this?

Very frustrating
__________________
Hy(ness)
hyness is offline   Reply With Quote
Old 11-03-2013, 08:39 AM   #16
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Still no change here. 3 times last week. Thought it might be just the mini's but my Roamio Pro did it last week also.
bunjicat is offline   Reply With Quote
Old 03-08-2014, 11:19 AM   #17
crxrocks
Registered User
 
crxrocks's Avatar
 
Join Date: Mar 2004
Location: Etherville
Posts: 882
Quote:
Originally Posted by bunjicat View Post
Still no change here. 3 times last week. Thought it might be just the mini's but my Roamio Pro did it last week also.
Anyone heard anything else on this? Has happened to both my mini's.
crxrocks is online now   Reply With Quote
Old 03-08-2014, 11:28 AM   #18
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Extremely frustrating. Especially if you have complex passwords. Originally I thought it was due to software updates but now it happens at least once a week.
bunjicat is offline   Reply With Quote
Old 03-08-2014, 10:05 PM   #19
crxrocks
Registered User
 
crxrocks's Avatar
 
Join Date: Mar 2004
Location: Etherville
Posts: 882
Quote:
Originally Posted by bunjicat View Post
Extremely frustrating. Especially if you have complex passwords. Originally I thought it was due to software updates but now it happens at least once a week.
Agreed. I have a 16 character complex password. Guess I'll need to change the PW to something simpler.
crxrocks is online now   Reply With Quote
Old 03-15-2014, 06:48 AM   #20
PiperJ3Cub
Registered User
 
Join Date: Mar 2014
Posts: 1
This problem just started to happen to me a couple of weeks ago. Very annoying. I'm guessing that this is a Tivo issue and not a Netflix issue. Where ever the problem lays, it's pretty bad.
PiperJ3Cub is offline   Reply With Quote
Old 03-15-2014, 12:46 PM   #21
cr33p
Registered User
 
Join Date: Jan 2005
Location: Ann Arbor MI
Posts: 644
My Premiere, Roamio, and Mini all are requiring a re log in this week as well. GRRRRRRR
cr33p is offline   Reply With Quote
Old 03-16-2014, 10:32 AM   #22
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
I just opened a support ticket. I recommend everyone do the same.
bunjicat is offline   Reply With Quote
Old 03-17-2014, 03:42 PM   #23
ncfoster
Registered User
 
Join Date: Jan 2011
Posts: 153
Quote:
Originally Posted by bunjicat View Post
I just opened a support ticket. I recommend everyone do the same.
Do you mean that you sent them an e-mail, or is there another specific process? I'll definitely do that. So annoying. I can only imagine when it happens when I am not home and the kids want to watch Netflix. My wife is going to curse me and the Tivo.
ncfoster is offline   Reply With Quote
Old 03-17-2014, 03:50 PM   #24
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Login to the TiVo's website. Click on the support page. open up a support ticket
bunjicat is offline   Reply With Quote
Old 03-17-2014, 04:02 PM   #25
ncfoster
Registered User
 
Join Date: Jan 2011
Posts: 153
Hmmmm. I must be in the wrong place. I'm logged in, but after clicking on Support, all I see is the options: Chat with an agent; Phone support; and Email a question. If I go to "My Support", the only option seems to be e-mail.
ncfoster is offline   Reply With Quote
Old 03-17-2014, 04:06 PM   #26
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Sorry. Select Email a question on the contact support page.
bunjicat is offline   Reply With Quote
Old 03-26-2014, 07:20 AM   #27
crxrocks
Registered User
 
crxrocks's Avatar
 
Join Date: Mar 2004
Location: Etherville
Posts: 882
Happened again yesterday on one of my Mini units. Just opened a ticket with TiVO.
crxrocks is online now   Reply With Quote
Old 03-26-2014, 06:18 PM   #28
crxrocks
Registered User
 
crxrocks's Avatar
 
Join Date: Mar 2004
Location: Etherville
Posts: 882
Quote:
Thank you for contacting TiVo Customer Support. I apologize for the troubles you've had with Netflix. I would be more than happy to help you with this!

We have received similar reports of Netflix connectivity being lost and having to log back in to your account. Our engineering team is currently researching this issue, though we do not currently have an estimation as to when an update may be available. We apologize for any inconvenience and thank you for your continued patience with this matter.

Please contact us again if you have any questions or concerns and we would be happy to help you. Thank you for choosing TiVo and have a great day!
Who knows....
crxrocks is online now   Reply With Quote
Old 04-01-2014, 11:00 AM   #29
bunjicat
Registered User
 
Join Date: Jan 2012
Posts: 61
Better then the response I got last year which was "we know nothing". Got a reply also,

Thank you for contacting TiVo Customer Support. I would be glad to help you.

Thank you for sharing your issue with us; we've logged your report in our system. While we do not have an estimated time for resolution, when a software update containing a solution is available, your TiVo device will receive it automatically. You do not need to take any additional steps to receive the software update.
bunjicat is offline   Reply With Quote
Old 04-04-2014, 09:25 AM   #30
CloudAtlas
Registered User
 
Join Date: Oct 2013
Posts: 122
Quote:
Originally Posted by crxrocks View Post
Happened again yesterday on one of my Mini units. Just opened a ticket with TiVO.
This is a Netflix issue so TiVo will be of no help. When you have Netflix registered on more than one device, and especially when streaming to more than one user, Netflix will occasionally have you re-login to reauthorize. It's Netflix making sure you aren't using someone else's credentials. I've also seen this when Netflix app is updated.

Though I would say 3 times in a week is crazy.
CloudAtlas is offline   Reply With Quote
Reply
Forum Jump




Thread Tools
Rate This Thread
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 11:07 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |