I am having two issues with my Roamio.
1. The Tivo will not maintain a constant connection with my wireless router.
2. I am receiving a V53 (signal error) occasionally on some channels. This will go away after a period of time.
I called Tivo and they said that my Signal Strength of 100 is too high, and that is the cause of the V53 and possibly the Wifi error.. They said to call Charter and tell them my signal strength is too high and to have them fix it.
I am on hold with Charter now but the person I talked to seems very confused. Does anyone have any insight on this? Is Tivo's diagnosis of the problem seemingly accurate? I am not sure how the Wifi issue could be related to signal strength....
My Router is a Cisco E4200 V2
Thanks in advance
update: The person on the phone had no idea what I was talking about, but said she would send a tech out tomorrow to look at it... I have a feeling the tech isn't going to find anything wrong and I am going to get charged $45 for the service visit...