Originally Posted by hornmustang
I have a Roamio Plus. I can stream to the ipad and iphone apps for only a few minutes (less than 10) before the stream stops. After the stream stops, I get a message in the app that no streaming device is found on the network. After waiting a few minutes the streaming device is once again found, and I can stream for another few minutes before it freezes up again. It seems to me like the streaming device is dropping off my network intermittently for some reason. I have the Roamio hardwired to my router (Airport Extreme). I have read about some people having problems with "green" switches, but I do not have switch in my network only the router. I have restarted both the router and Roamio multiple times but this does not help. Does anyone know how to fix this problem?
I was having a similar issue with my Roameo, well similar symptoms anyway. I exchanged the unit yesterday after troubleshooting on my own, then doing a support call with some good information on what I was seeing. Here's what I did...
From the iPad app, hit the gear up on the header bar, and select Streaming Setup. There is an option for "Full System Info" or something along that line that will open Safari on the iPad and give you a web page with the TiVo Stream System Information. I then opened that page on my laptop and monitored that while testing. I would also run a continuous ping to each iPad (I was testing on two) the IP address of the Stream (the IP for the Stream System Info) the TiVo itself, and my default gateway/router.
I started streaming a show to each iPad, and after 6 - 8 minutes, I would lose the ping to the Stream, the web page would show Streaming State as OFFLINE, and both iPads would stop. That lead me to believe, in my case, that the Stream application was likely the culprit. The main IP for the Roameo, my default gateway, and the iPads never dropped a ping.
I phoned TiVo Support, and we performed a number of troubleshooting steps, nothing we all haven't done a few times (reset Roameo, reset cable modem, reset router, validate connections, etc) and once we had streaming working again, he told me if I had any other problems, he suggested an exchange of the Roameo. 5 minutes after the call, it happened again. A quick drive to the Mall of America and I was setting up a new Roameo.
Once I got everything (almost everything, I'm one of the many with problems getting a second Mini to work) working again, I streamed DWTS(HD) in its entirety, then several 30 minute shows I recorded just to test. So far, so good and I am hopeful I have the problem licked.