TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Mini
TiVo Community
Reply
Forum Jump
 
Thread Tools Rate Thread
Old 08-30-2013, 10:20 PM   #1
markwill
Registered User
 
Join Date: Aug 2013
Posts: 33
24 hours to activate

I rushed home with my new Tivo Mini tonight, to connect to my new Roamio Plus. The installation went fine, with just the delay for downloading stuff (update, etc). Then after that 30 minute process, I get a message saying it can't connect to the Roamio. The reason would appear to be the following, as indicated on My Account on the Tivo site:

"We're still processing your activation. Try again in 24 hours."

Really? Unlike every other online purchase these days which is immediate, Tivo wants me to wait 24 hours to verify a $6 / month fee? Tell me no....

I am outside of business hours for Tivo and I missed the Chat service by 8 minutes. While I guess and hope I can work this out tomorrow it is a pretty frustrating experience to not be able to complete the setup - all for the sake of $6.

Mark
markwill is offline   Reply With Quote
Old 08-31-2013, 12:06 AM   #2
Dan203
Super Moderator
 
Dan203's Avatar
 
Join Date: Apr 2000
Location: Nevada
Posts: 23,633
Force a couple of calls on both the Roamio and the Mini. It'll probably pick up the connection. It doesn't actually take 24 hours, it just takes a few calls on each so that they both know they are allowed to talk to one another.
__________________
Dan Haddix
Super Moderator
Developer for VideoReDo
Dan203 is offline   Reply With Quote
Old 08-31-2013, 10:56 AM   #3
sbiller
Registered User
 
sbiller's Avatar
 
Join Date: May 2002
Location: Tampa, FL
Posts: 1,792
Quote:
Originally Posted by Dan203 View Post
Force a couple of calls on both the Roamio and the Mini. It'll probably pick up the connection. It doesn't actually take 24 hours, it just takes a few calls on each so that they both know they are allowed to talk to one another.
Concur. It took a few calls on my Roamio after I activated online last night. Probably about 30 minutes before the Roamio picked up the activation. I was receiving a C501 error for a little while after it received the activation but that resolved itself as well.
sbiller is offline   Reply With Quote
Old 09-01-2013, 09:46 AM   #4
ellinj
Seems Very Friendly
 
ellinj's Avatar
 
Join Date: Feb 2002
Location: RI
Posts: 10,778
One benefit of ordering online from tivo, the mini was already activated at shipment so my xl4 knew about it already.
__________________
Wondering when the next trip to
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
will be ?
ellinj is offline   Reply With Quote
Old 09-01-2013, 10:04 AM   #5
markwill
Registered User
 
Join Date: Aug 2013
Posts: 33
Just following up on this, forcing a call from the Roamio resolved this (the penny dropped for how this work as soon as the suggestion as made ).

That said, I think the instructions, on-screen help and web status could have been a little more specific (rather than the "we are still processing your request - may take up to 24 hours" suggestion).

Thanks.

Mark
markwill is offline   Reply With Quote
Old 09-05-2013, 01:47 AM   #6
untfan
Registered User
 
Join Date: Jul 2005
Posts: 17
Another thing I experienced when I setup a couple of Mini's back in April at my parents house was that I had to force the host to reboot. I activated one Mini at a time and forced at least three connections on each the host / satellite in different orders. The Mini would never recognize a host until I rebooted the host and then everything was just fine.
untfan is offline   Reply With Quote
Old 09-05-2013, 09:25 PM   #7
yokito
Registered User
 
Join Date: Jan 2005
Location: New Hampshire
Posts: 46
Yes, I had to reboot the host as well - that did it.
yokito is offline   Reply With Quote
Old 01-29-2014, 09:30 PM   #8
jaynyc
Registered User
 
Join Date: Jan 2014
Posts: 14
How do I "force" a call to get my Mini activated sooner than XX hours?
jaynyc is offline   Reply With Quote
Old 01-29-2014, 11:00 PM   #9
mjcxp
Registered User
 
Join Date: Nov 2013
Posts: 27
Quote:
Originally Posted by jaynyc View Post
How do I "force" a call to get my Mini activated sooner than XX hours?
Tivo Central -> Settings & Messages -> Settings -> Network -> Connect to Tivo Service now.
mjcxp is offline   Reply With Quote
Reply
Forum Jump




Thread Tools
Rate This Thread
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 05:24 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |