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Old 08-30-2013, 01:33 PM   #1
jhilla
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Join Date: May 2011
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Wink Tivo Outlet still selling Primere devices

I thought as everyone else did that the Premiere had faded away. That is not true at all. From TiVo.com (Shopping) and then at the far right corner is Outlets.

https://tivo.com/shop/outlet

Are these the same prices when the product launched or as any of the pricing come down? Then again Tivo "should" reduce pricing or include a 6 to 12 month free service with 3yr commit at 15.95 a month.

Last edited by jhilla : 08-30-2013 at 01:38 PM.
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Old 08-30-2013, 02:00 PM   #2
jhilla
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Note Sent feedback to Tivo Chat

Tavish: Thank you for contacting TiVo! My name is Tavish. So that I may better assist you, are you an existing customer?
John Hilla: yes
Tavish: Thank you! In order to verify your identity, can you please provide the following account information?

*name on the account
*address (including city/state/zip)
*phone number

John Hilla: I have an idea to pass to your promo dept to help unload your older units.
John Hilla: I thought as everyone else did that the Premiere had faded away. That is not true at all. From TiVo.com (Shopping) and then at the far right corner is Outlets.

https://tivo.com/shop/outlet

Are these the same prices when the product launched or as any of the pricing come down? Then again Tivo "should" reduce pricing or include a 6 to 12 month free service with 3yr commit at 15.95 a month.

John Hilla: I still have the older box but not willing to shell out the money for a lifetime, this could be alternative to save TiVo and the consumer money.

Tavish: I understand, and if you like, I can submit that as a feature request, but currently we do not have any price plans, or promotions that would match your request.

John Hilla: i know just offering a suggestion my XL works for now waiting for the winter update i hope

Tavish: I understand. I absolutely appreciate the suggestion, and it is a great suggestion at that!

Tavish: Is there anything else I can help you with today?

John Hilla: nope im good.. have a great day and thanks for monitoring "Tivo Community Forums" =)

Tavish: Thank you for using TiVo Chat and have a great day! Your reference number for our conversation is 130830-012670. You can save this for your records, and if necessary, provide this to a later agent to pull up what we discussed. There will be a brief satisfaction survey emailed to you. We would appreciate any feedback on your TiVo Chat Support experience today.
Tavish has disconnected.
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Old 08-30-2013, 03:14 PM   #3
Bierboy
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Quote:
Originally Posted by jhilla View Post
I thought as everyone else did that the Premiere had faded away....
Huh?? Where did you get the idea that "everyone else did..."?
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Old 08-30-2013, 03:59 PM   #4
NoVa
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Originally Posted by Bierboy View Post
Huh?? Where did you get the idea that "everyone else did..."?
Agreed.... whatyou talking about OP?!
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Old 08-31-2013, 12:11 PM   #5
unitron
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Quote:
Originally Posted by jhilla View Post
I thought as everyone else did that the Premiere had faded away. That is not true at all. From TiVo.com (Shopping) and then at the far right corner is Outlets.

https://tivo.com/shop/outlet

Are these the same prices when the product launched or as any of the pricing come down? Then again Tivo "should" reduce pricing or include a 6 to 12 month free service with 3yr commit at 15.95 a month.
Judging by the offerings at that link the original 2 tuner Premiere has faded away, 'cause they ain't got none.
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