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Old 08-26-2013, 10:37 AM   #1
b_scott
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The website sucks. Never remembers you.

NEVER does the Tivo website remember me for more than one day. There is a checkbox that says "keep signed in for 45 days" and I always check it. This is not a problem for any other site and I have cookies on. EVEN SAYS MY NAME AT THE TOP - but yet, have to sign in AGAIN, always.

Just one of the problems with the site, which is pure crap.




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Old 08-26-2013, 10:50 AM   #2
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also, the past few weeks if you go to My Shows, then select another box, you get this screen:



Then you have to click on My Shows again to bring up your list.
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Old 08-26-2013, 01:37 PM   #3
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The "Keep me Signed In" never worked, even on the old website. After a few hours, if I would revisit the page, I would have to sign in again.
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Old 08-26-2013, 07:50 PM   #4
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it would work occasionally. It now never works.
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Old 08-26-2013, 08:21 PM   #5
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most tivo.com links i've come across in web searches or forum posts is now dead. hope users fall in love with that search box!
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Old 08-27-2013, 05:37 PM   #6
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Quote:
Originally Posted by b_scott View Post
NEVER does the Tivo website remember me for more than one day. There is a checkbox that says "keep signed in for 45 days" and I always check it. This is not a problem for any other site and I have cookies on. EVEN SAYS MY NAME AT THE TOP - but yet, have to sign in AGAIN, always.

Just one of the problems with the site, which is pure crap.


Quote:
Originally Posted by b_scott View Post
also, the past few weeks if you go to My Shows, then select another box, you get this screen:



Then you have to click on My Shows again to bring up your list.
So, what exactly do you need help with?
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Old 08-28-2013, 07:04 PM   #7
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Keeps me logged in on my ipad!
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Old 08-29-2013, 09:13 AM   #8
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Quote:
Originally Posted by scandia101 View Post
So, what exactly do you need help with?
A) keep the user logged in for 45 days when you log in and check the box.

B) No errors when switching boxes in my shows listing.

Exactly what I posted.
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Old 08-29-2013, 11:14 AM   #9
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Quote:
Originally Posted by b_scott View Post
A) keep the user logged in for 45 days when you log in and check the box.

B) No errors when switching boxes in my shows listing.

Exactly what I posted.
and exactly how are we supposed to help you keep the user logged in on a website and prevent errors on that website? You're asking a group of people who have nothing to do with a website that you have problems with to fix those problems in a forum meant to help people with Tivo box issues.
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Old 08-29-2013, 02:31 PM   #10
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I'm venting and making it known that I am having this issue.

I know what you're getting at, and I don't care. I'm allowed to vent issues. Also, people from Tivo do visit this board.
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Old 08-29-2013, 02:37 PM   #11
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Quote:
Originally Posted by b_scott View Post
I'm venting and making it known that I am having this issue.

I know what you're getting at, and I don't care. I'm allowed to vent issues. Also, people from Tivo do visit this board.
What did Tivo say when you contacted them directly?
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Old 08-30-2013, 06:41 AM   #12
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Old 08-31-2013, 07:01 PM   #13
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....and the Web site is STILL incredibly slow. Especially embarrassing for the Web site of a tech company...
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Old 09-01-2013, 09:27 PM   #14
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a few days ago i was trying to move my SP's to a re imaged XL4, couldn't log on, then couldn't load the sp page, then no sp were found. intermittent 404's
i called up tivo <yeah, i was *that* frustrated> and politely suggested they not mess with the web site when they introduce a piece of new hardware
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Old 09-02-2013, 12:42 AM   #15
b_scott
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Originally Posted by scandia101 View Post
What did Tivo say when you contacted them directly?
I'll let you know when I find an email address to contact them.
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Old 09-02-2013, 09:35 AM   #16
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It has never remembered my login, nor has it saved it as implied by checking the boxes.
LastPass and one click and it isn't a problem.
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Old 09-02-2013, 12:31 PM   #17
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It has never remembered my login, nor has it saved it as implied by checking the boxes.
This has been my observations too. It might be I am on safari, but it isn't a big deal to me.
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Old 09-04-2013, 12:16 PM   #18
b_scott
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go to Tivo.com. Pulls up instantly. Then hover on Find Shows, and then TV Listings Guide and click it. Then go make a sandwich and come back. It'll probably still be searching for the site.
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Old 09-04-2013, 12:23 PM   #19
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Quote:
Originally Posted by b_scott View Post
go to Tivo.com. Pulls up instantly. Then hover on Find Shows, and then TV Listings Guide and click it. Then go make a sandwich and come back. It'll probably still be searching for the site.
True but at least you WILL have a sandwich.
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Old 09-04-2013, 12:44 PM   #20
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also true.
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Old 09-08-2013, 10:32 AM   #21
b_scott
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can't even log in anymore. Only get this:


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Old 09-30-2013, 09:47 PM   #22
headless chicken
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OH MY GOD. THIS!!!

I have the My To Do List page in my Chrome bookmarks bar because I used to check it pretty frequently. With the advent of this latest ****ty incarnation of the Tivo website, I have to login manually every single time despite checking the "keep me logged in for 45 days" box. Also, it's not really compatible with 1password. What gives?!

Don't give the site a facelift if its only going to create problems. The older look was more aesthetically pleasing anyhow.
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Old 03-06-2014, 01:18 PM   #23
b_scott
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bump. The website is still beyond unusable for me. Rarely will links work without crapping out, and searches just hang. The apps work great though. Looks like we know where their time is going. Website might as well not be there.
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Old 06-25-2014, 01:41 PM   #24
b_scott
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On My Shows for my living room box, a show from Nov 2012 still shows. Was deleted in Nov 2012.

The League Thu 11/15

It just won't go away.
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