Please read my previous entries on 8/19 & 8/21 above in this thread.
All On Demand is working perfectly now
I stress tested On Demand by downloading 25 hours non-stop of 24 HBO Episodes, 4 each from 6 different series and 1 PPV 2 hour Cinema Movie, while simultaneously watching recorded shows in the Now Playing List and also recording 2, 2 hour movies via Satellite simultaneously on 2 Tuners.
All recorded flawlessly without a hint of a problem with perfect HD video playback. Of course I just sampled a small portion of each download and Satellite Recordings .
I called the Oklahoma Tech Support Center around 12AM today and asked what was the issue and how was it resolved. The Tech admitted there was never an On Demand Download problem or issue with the THR22 or other DirecTV DVRs (HR22 thru HR44) which some were also having the same issue. She said that my detailed ticket which was escalated to the engineers on 8/18 was the issue and was always on their end never on the customer's end except for those with improperly configured Home Networks.
She also apologized for all the misinformation and lack of knowledge at the other Regional Tech Support Centers. She said their center (OK) has a huge number of customers who only call their center as I do.
Due to my nature I will be calling back to the Oklahoma Tech Support Center to follow up on exactly what the issue was and what was done to resolve it.
I will post if and when I get the answer for those of you who would like to know the details.
THR-22, direct wired Ethernet connection 12Mbps, Premier Package. Always use the Oklahoma Tech support Center.
Customer since 1994