Originally Posted by jadziedzic
The cost for the second CableCARD for a device in Comcast land *should* be something like $1.50; you should be able to get a retroactive credit for that billing mistake.
I argued this with Comcast until I was blue in the face, escalated, e-mailed, to no avail.
They charge $9.95 for each "additional outlet", which is *supposedly* each cable card. I *know* what their site says about second card in same device, but I can't get it billed that way. Worse, I took one of the "free" digital adapters when they turned off analog in my area, and after 1 year, three things have happened:
(1) The digital adapter is now $1.99, but it now counts as my FIRST OUTLET,
(2) my S3's 2 cable cards and my HD's 1 cable card are now 3*$9.95. I do get back $2.50 x 3.
(3) And most insulting is that up until Feb 2013, Comcast called my "additional outlets" as "HD Digital Starter" outlets, meaning HD was *included*. After February, they dropped "HD Digital Starter" and added a $9.95 "HD Technology Fee" on top.
I managed to get them to waive the "HD Technology Fee" for 12 months for "my trouble".
Here's what stopped me from dropping Comcast on the spot:
(1) No FiOS available in my city
(2) Verizon DSL speeds of 1 Mbps in my neighborhood
(3) My local office had originally set up my 3 cable cards as "no charge" items, so I didn't pay anything extra for them for about 4 years, until corporate "caught their billing error".
But I'm looking to get a Roamio Pro and a Mini which should save me nearly $25/month.
Frankly, it's time these "additional outlet" charges were outlawed, like they were finally outlawed in the Analog days. (Well, at least it is my recollection of what happened.)
**My apologies for going so far afield on this topic, which really doesn't fit in this thread. But now that I've written my thesis, I'm reluctant to remove it!