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Old 08-20-2013, 11:59 AM   #1
jmr50
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Upgrade?

So, the big question out there for me - is there going to be any kind of upgrade path from Premier-generation gear to Roamio, like they did when Premier was launched?

Margret Schmidt (TiVoMargret or @tivodesign) is looking into it:
https://twitter.com/tivodesign/statu...42099606138880
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Old 08-20-2013, 12:21 PM   #2
stevo123
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I sent her an email too. My lifetime Premiere XL4 is less than a year old. I chatted with the customer service reps online. They said there would be no lifetime transfer, etc.
So far, all you get is the $100 discount for already owning a tivo.

Personally, I'd prefer a free lifetime transfer if I could deactivate the XL4.
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Old 08-20-2013, 12:24 PM   #3
ampm99
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My Series 3 just died and I was told I could not transfer my lifetime service to Roamio.
3 months ago when my other series 3 died, they let me transfer (for $199) to a tivo premier. They basically told me even though I have 15 years with Tivo, once I buy lifetime support I am worthless to TIVO. They only care about current revenue.
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Old 08-20-2013, 12:32 PM   #4
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Quote:
Originally Posted by jmr50 View Post
So, the big question out there for me - is there going to be any kind of upgrade path from Premier-generation gear to Roamio, like they did when Premier was launched?

Margret Schmidt (TiVoMargret or @tivodesign) is looking into it:
https://twitter.com/tivodesign/statu...42099606138880
Keep us updated on this. I bought my Premier 4 last fall so I'd love to make the jump but I cant justify the price of the Roamio plus another lifetime service.
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Old 08-20-2013, 12:35 PM   #5
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The last and only time we got a lifetime transfer was Valentines 2001 when we were able to move our S1 to a S2 device. We've been with TiVo since 1998 so 15 years now and I've tried calling in and been denied every time. I understand why, it's where they make their money. However it would be nice if there was another upgrade level where instead of just the $100 off for MSD if I deactivated an older lifetime I could maybe get $200 off a new lifetime pretty much saying I'm never using that old device again unless I get a monthly for it.
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Old 08-20-2013, 12:36 PM   #6
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Would be nice if they would throw premiere owners a bone for putting up with this terrible platform. I've owned two premieres since first day of launch. Both with lifetime service.
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Old 08-20-2013, 12:50 PM   #7
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Would be nice if they would throw premiere owners a bone for putting up with this terrible platform. I've owned two premieres since first day of launch. Both with lifetime service.
I've had 1 Premiere since near launch and I can attest it's been a nasty roller coaster ride... We added a 2nd TiVo Premiere about a year ago and it was an amazing difference in first setup and use experience between those launch units and now. I still don't think I can say I'm happy with the TiVo Premiere though, it's never lived up to what it was supposed to be.
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Old 08-20-2013, 02:00 PM   #8
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Originally Posted by stevo123 View Post
I sent her an email too. My lifetime Premiere XL4 is less than a year old. I chatted with the customer service reps online. They said there would be no lifetime transfer, etc.
So far, all you get is the $100 discount for already owning a tivo.

Personally, I'd prefer a free lifetime transfer if I could deactivate the XL4.
I know this is more of a hassle but you should easily be able to cover the cost of lifetime on a new Roamio box by selling your XL4 on eBay/Craigslist. Post your unit on Craigslist for $400 and see how many bites you get.
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Old 08-20-2013, 02:46 PM   #9
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I'm @Petebuster from that twitter thread but still waiting to hear back from Margret. Will let you know once I hear back.
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Old 08-20-2013, 03:18 PM   #10
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Originally Posted by jjd_87 View Post
Keep us updated on this. I bought my Premier 4 last fall so I'd love to make the jump but I cant justify the price of the Roamio plus another lifetime service.
+1
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Old 08-20-2013, 03:27 PM   #11
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The last and only time we got a lifetime transfer was Valentines 2001 when we were able to move our S1 to a S2 device. We've been with TiVo since 1998 so 15 years now and I've tried calling in and been denied every time. I understand why, it's where they make their money. However it would be nice if there was another upgrade level where instead of just the $100 off for MSD if I deactivated an older lifetime I could maybe get $200 off a new lifetime pretty much saying I'm never using that old device again unless I get a monthly for it.
We did get an extra hundred off lifetime when the Premiere launched. If you bought from TiVo MSD was $199, this was before the change to $399/$499. http://www.tivocommunity.com/tivo-vb...d.php?t=444088

I just hope whatever it is you can buy locally.
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Old 08-20-2013, 06:18 PM   #12
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They basically told me even though I have 15 years with Tivo, once I buy lifetime support I am worthless to TIVO. They only care about current revenue.
Is this were really the case, then I think Tivo would stop selling lifetime plans.
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Old 08-20-2013, 06:20 PM   #13
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Is this were really the case, then I think Tivo would stop selling lifetime plans.
No, because some people will never buy anything with a subscription.
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Old 08-23-2013, 03:43 PM   #14
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Originally Posted by stevo123 View Post
I sent her an email too. My lifetime Premiere XL4 is less than a year old. I chatted with the customer service reps online. They said there would be no lifetime transfer, etc.
So far, all you get is the $100 discount for already owning a tivo.

Personally, I'd prefer a free lifetime transfer if I could deactivate the XL4.
SteveCo

Tivo answered your email about the transfer of the lifetime or any discount, I sent the same email but not any answer in days, maybe they are elaborating how many people is mad about this second refresh of the line with a 6 decoders and Tivo mini don't use all the time one of them.
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Old 08-23-2013, 04:48 PM   #15
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I'm guessing no one got a response to their email.
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Old 08-23-2013, 11:16 PM   #16
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Is this were really the case, then I think Tivo would stop selling lifetime plans.
They *did* stop selling lifetime for a while.. (and some people were hoarding the lifetime subscription gift cards you could get at Best Buy)
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Old 08-24-2013, 01:30 AM   #17
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They *did* stop selling lifetime for a while.. (and some people were hoarding the lifetime subscription gift cards you could get at Best Buy)
They had stopped selling Lifetime when I got my three S3(OLED) boxes in 2006. I signed up for service for three years to have the lowest monthly price. At some point when I got several TiVoHD boxes in 2007/2008 lifetime service was back.
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