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Old 04-03-2012, 08:44 AM   #31
vega
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My TiVo has been connected for 9 days. The On Demand was populated in 12 hours. I can see all the channels. After selecting a program to download I go to the On Demand download manager and the program is there with "Preparing ... " at the end. In about 1 minute the program disappears, and a message at the top of the manager says "There are no programs in the queue".

I was on the phone with tech support for over an hour, and they could only say it should work. All the connections and diagnostics pass.

Is there something I've missed, or am doing wrong?

thanks
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Old 05-04-2012, 04:29 PM   #32
ESPalmer
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No joy for me also. All the On Demands show, but I get a message "Home Premiere movies are not available on the Direct-Tivo DVR

Update: Spoke with Tech who actually had a THR22. Seems we could get the Amine Channel and the Food Channel to work (he could duplicate), but not others. Seems to need a SW update...let hope sooner rather than later
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Last edited by ESPalmer : 05-08-2012 at 05:17 PM.
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Old 07-10-2012, 02:14 PM   #33
ESPalmer
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Still no joy in Mudville

Have to give serious thought to getting a DTV DVR. How are they?
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Old 07-10-2012, 04:26 PM   #34
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Fine, really. Some people will say otherwise. The UI is different, but you can do more with it than TiVo. Responsiveness to commands is a bit slower.
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Old 12-11-2012, 03:44 PM   #35
jlseber
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Please check out my thread called "THR22 Rebooting and On Demand Problem" under "DirecTV HDTV TiVo Powered PVRs" for current information on the On Demand problem for this model. I would have posted this info here but the error messages I'm getting is different from the ones noted here, plus when I searched for my topic I didn't run across this thread. Sorry about that. I hope this helps.
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Old 12-27-2012, 09:15 AM   #36
asinshesq
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I posted about this in another topic but someone pointed me here. Since the time I posted I have further facts so I figured I would move the discussion here where it belongs.

I've got a THR22 (with software version 018A) and like many people here I can't get on demand working. In particular when I go to the on demand place there are no on demand channels there (other than things like preview and on demand intro). I reset the wireless cinema box, restarted the TiVo and checked the Tivo's network settings and I see it has an IP address that makes sense for my LAN (192.168.1.9). My wireless router properly reports tivo as having that address. And when I tell the TiVo to do a network connect it succeeds.

It has been more than three days since I reset the cinema box and rebooted the TiVo and I still don't see any on demand channels. I tried going to 1239 and some other on demand channels in the 1000 range and it reports that those channels are unavailable.

My regular Internet service is via satellite (the new and faster excede service)...is it possible that the latency is too high for on demand? (Throuput is fast enough...I have no trouble streaming video.)

My understanding is that the wireless cinema box is nothing but a simple wifi bridge...is that correct? If the TiVo is in fact connected to my LAN and reports it is successfully connecting to the Internet, does it follow that I have everything set up right and it's just a matter of time before it works (assuming the TiVo isn't broken)? Or is it possible that there are other settings in the wireless cinema box that I need to further tinker with? (I know the TiVo doesn't have an interface for this but I can use a laptop to adjust the wireless cinema box settings if I need to...but is that a wasted effort if in fact the TiVo is connected as it reports?)

This is frustrating!

Thanks for any advice you may have.
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Old 08-16-2013, 04:55 PM   #37
robroy1948
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On Demand Problem

Quote:
Originally Posted by stevel View Post
Fine, really. Some people will say otherwise. The UI is different, but you can do more with it than TiVo. Responsiveness to commands is a bit slower.
THR22 Rebooting and On Demand Problem
Quote:
Originally Posted by stevel View Post
You can try calling DirecTV again and ask to speak to a TiVo specialist. Don't call TiVo.

I have never gotten On Demand to work on my THR22 and gave up on it.

I agree 100% with stevel. I was able to download DTV Cinema PPV and Showcase Previews without any problems since 12/4/2012 with the THR22.

When I finally retired my Hughes TiVo SD DVR I had bought in 2004 after waiting a year after the THR22 was released then set up the THR22. Until this week there were never any Premium Channel Downloads available. Yesterday they were all suddenly available. Now the THR22 (Firmware update: 01B5) will not download anything including DTV Cinema PPV.

Calling DTV Technical including the so called Tech Supervisors is useless and frustrating. DTV Technical support is virtually nonexistent.

Please keep this thread open and ongoing with any updates to the issue. We can help each other.

Rob

DirecTV customer since 1994.
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Old 05-24-2014, 01:19 AM   #38
NGeorge
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Hey All;

Can anyone tell me if they are able to see their "Broadcast Networks" On Demand (1002, 1004, 1007 etc) with their THR-22?

I remember I used to see them, but hadn't went to watch anything On Demand on the broadcast networks until the other week when I wanted to download an episode of Shark Tank and 1007 wasn't there... It goes 1000, 1001, 1100 then 1202.

These are the only channels I'm missing... everything else is there. DirecTV tried the "Tivo doesn't support On Demand" line, then tried the reset system line, re-hit my account, unplug ethernet overnight etc... nothin. All my boxes are now THR's so I don't have a non-Tivo to go compare against.

I noticed someone had mentioned this back in 2011 earlier in this thread... any ideas?

It's obvious that this forum is about the only support for these boxes

N
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Old 05-27-2014, 10:28 AM   #39
Sheffield Steve
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I have a THR22 and see exactly the same as you do.

First time I have noticed that though
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Old 05-27-2014, 10:43 AM   #40
stevel
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There is also http://www.dbstalk.com/forum/120-dir...vo-discussion/ but like here it is a user forum. I agree that trying to get help from DirecTV on the THR22 issues is very difficult.

I have a THR22 and an HR44 - I didn't know about those channels and will try it on both boxes.
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Old 05-27-2014, 06:16 PM   #41
Johncv
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Quote:
Originally Posted by peachew View Post
I had mine connected to the network with ethernet. The receiver said it was connected to the internet. After 2 weeks and 3 hours on the phone with 5 different tech support people, including their "tivo specialists", without success, they came up with the "it's not compatible with ON DEMAND" solution. They wouldn't send me a replacement. So I am sending it back for a refund. They had no answer why they advertise on their site it is compatible or why their tech support staff spent 3 hours trying to make it work. Now, we all know it does work, I probably just have a defective unit. I am so frustrated with DirecTv right now I am seriously thinking of switching back to Verizon FIOS.
Why did you switch from Verizon, which I know you connect a TiVo Roamio to, to a POS like DirecTV? I have to wait till August when I receive my Apple dividend then I am changing back to Cox and a TiVo Roamio.
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Old 06-21-2014, 02:35 AM   #42
NGeorge
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I actually found someone else with a THR-22 and was able to ask them about the On Demand networks... not seeing them either.

I'm wondering if the Tivo can't support the "Fast Forward Unavailable" option that the broadcast networks demand -- thus D* doesn't show them.

If so that sucks... yet another fairly simple function that could be added that they either just forgot about, or ignored since they don't care about updating the box software...

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