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Old 07-09-2013, 12:33 PM   #1
dmcghee
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Join Date: May 2013
Posts: 14
Problem accessing channels

For the past several days I have not been able to access all my channels. I get most, but not some.

I get a message that says Trouble accessing channel (V53).

I have unplugged Tivo, and tunning adapter. Tested the channels on my cable card (they were all there)

I am with Cox Cable San Diego South County -- they tried sending signals to Tivo...did not resolve.

Please advise. Thanks.
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Old 07-11-2013, 08:03 PM   #2
Phil Broughton
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Location: San Diego
Posts: 5
Tuning Adapter Problems, also....

Quote:
Originally Posted by dmcghee View Post
For the past several days I have not been able to access all my channels. I get most, but not some.

I get a message that says Trouble accessing channel (V53).

I have unplugged Tivo, and tunning adapter. Tested the channels on my cable card (they were all there)

I am with Cox Cable San Diego South County -- they tried sending signals to Tivo...did not resolve.

Please advise. Thanks.
I am in Cox North and have had this problem frequently.

When you reboot the TA after 2 minutes unplugged, how long does it take to reboot, ie, going from various flashing modes back to a solid green? I could usually restore my channels if the TA went through a 5-7 minute boot time.

Recently, this also didn't work for me, being unable to restore 1057, AMD HD. The Cox techs spent quite a bit of time with my system and were dissatisfied with my signals levels and balance and changed amps and attenuators with different equipment until they were satisfied.

This is only one week without a reboot, but I am hopeful........

Might be time to ask for a service call; good luck.
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Old 07-11-2013, 08:26 PM   #3
CoxInPHX
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Join Date: Jan 2011
Location: Phoenix, AZ
Posts: 1,224
My Cisco TA boot time from power-up to the TiVo TA Connected screen is always 15 minutes.

The following should be of some assistance:
Cisco Tuning Adapter Status Troubleshooting

Tuning Adapter Reset:
1. Unplug the USB of the TA to the TiVo
2. Unplug the AC to the TA (not the TiVo)
3. Wait three minutes
4. Plug in the Power to the TA BUT NOT the USB
5. Wait three minutes. The TA should on it's own acquire its IP address (changes in the rate of flashing of the green led from slow to fast).
6. Plug in the USB to the TA from the TiVo
From this point it takes 15 minutes for my TiVos to recognize the TA is connected.

I have had a few occasions where the above steps did not resolve the issue, but holding in the power button on the front for 15 -30 seconds did, so you might give that a shot too.
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Last edited by CoxInPHX : 07-11-2013 at 09:09 PM.
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Old 07-11-2013, 10:40 PM   #4
dmcghee
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Join Date: May 2013
Posts: 14
Thanks, Phil. Had Cox techs out, and now I can't connect to the internet through Tivo at all. Waiting on a new Moca to see if that solves problem. Not happy with Cox...don't think they like to play with Tivo.
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Old 07-11-2013, 10:41 PM   #5
dmcghee
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Join Date: May 2013
Posts: 14
Thanks, CoxInPhx. I will try that.
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