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Old 06-27-2013, 10:02 AM   #1
matthewc
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Premiere XL4 and Amazon download

I am unable to link my new XL4 with Amazon.

I cannot order videos for download from Amazon from the Tivo or from the Amazon website like I used to from my Series 3.

The XL4 does not show up as an option to register on Amazon.

On tivo.com the XL4 is enabled for downloads.

Any thoughts?

I brought it to Amazon's attention that it was not on their list of devices to register.
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Old 06-27-2013, 04:27 PM   #2
ThAbtO
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Does the new Tivo have a Media Access Key yet? It may take 24 hrs to get it and enable transfers. Amazon links to your Tivo account which links to your Tivos.
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Old 06-28-2013, 08:07 AM   #3
matthewc
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Thanks.

I have a MAK. I have a suspicion it is the same MAK as the Series 3 this new XL4 is replacing. The old Series 3 is not being used any more.

I suspect this because I was using cTivo with the Series 3 and when I run cTivo it is showing me the XL4.

I have an Amazon rental waiting to be downloaded and it is giving me the Series 3 as the only device. I may try to see if that downloads it to the XL4?

I am almost at 48 hours since getting everything up and running.

Still not able to purchase from the Tivo.
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Old 06-28-2013, 08:33 AM   #4
bshrock
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The MAK should be the same for all TiVo's on your account.

Is Amazon available as a selection in My Shows on your DVR if not go to settings and Video Providers and enable Amazon then enter the Amazon app and follow the instructions.
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Old 06-28-2013, 08:52 AM   #5
matthewc
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Amazon is enabled as a video provider.

From the app on the Tivo it says "Video on Demand is currently Unavailable."
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Old 06-28-2013, 09:01 AM   #6
matthewc
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Thanks for the info on the MAK.

I tend to over think these things.

I figured it out. When registering the devices on the Amazon site it does not give the XL4 as an option.

Options are:
TiVo TCD746320 Premiere DVR (Black)

TiVo TCD748000 Premiere XL DVR (Black)

------
I tried the TiVo TCD748000 Premiere XL DVR (Black) and it did not work.

Choosing the TiVo TCD746320 Premiere DVR (Black) allows me to download Amazon video to the XL4.
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